Edmar Jed Diaz

👨‍💻 𝐒𝐔𝐌𝐌𝐀𝐑𝐘 𝐎𝐅 𝐌𝐘 𝐖𝐎𝐑𝐊 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄𝐒:

2 years in Virtual Assistance

2 years in B2B Lead Generation

1 year in Social Media Marketing

3 years in Customer Service (CSR)

𝐕𝐈𝐑𝐓𝐔𝐀𝐋 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐂𝐄 𝐒𝐊𝐈𝐋𝐋𝐒 & 𝐁𝟐𝐁 𝐋𝐄𝐀𝐃 𝐆𝐄𝐍𝐄𝐑𝐀𝐓𝐈𝐎𝐍 (𝟐𝟎𝟐𝟎)

𝐂𝐋𝐈𝐄𝐍𝐓 #𝟏: 𝐃𝐚𝐯𝐢𝐝 𝐁. (𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭, 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐂𝐨𝐚𝐜𝐡)

𝑻𝑨𝑺𝑲𝑺:

• Managing his LinkedIn account.

• Sending follow-up messages.

• Growing his network from 1k to 6,000

• Tracking his "connections" in a spreadsheet

• Updating the daily Stats

• Migrating contacts to ActiveCampaign.

• Building his mailing list.

• Posting on Facebook, Instagram and LinkedIn

• Growing his LinkedIn forum/group to 50 to 500

• Getting more discovery calls and Gensler clients

𝐂𝐋𝐈𝐄𝐍𝐓 #𝟐: 𝐂𝐚𝐫𝐫𝐢𝐭𝐚 𝐂. (𝐎𝐰𝐧𝐞𝐫, 𝐀𝐝𝐯𝐞𝐫𝐭𝐢𝐬𝐢𝐧𝐠 𝐀𝐠𝐞𝐧𝐜𝐲)

𝑻𝑨𝑺𝑲𝑺:

• Providing Administrative Support

• Answering phone calls and emails

• Making follow-ups about the payment

• Scheduling meetings and appointments

• Managing her Outlook Calendar

• Doing a lead generation on LinkedIn

• Updating the ManageWP (WordPress)

• Checking pending payment in Dubsado

• Managing our Graphic Designer and Project Manager

• Dealing with recruitment process

𝐂𝐋𝐈𝐄𝐍𝐓 #𝟑: 𝐃𝐫. 𝐄𝐫𝐢𝐜 𝐑. (𝐕𝐞𝐭𝐞𝐫𝐢𝐧𝐚𝐫𝐢𝐚𝐧)

𝑻𝑨𝑺𝑲𝑺:

• Managing his posts on Discord for Mastermind class

• Transcribing his notes and putting in Instapaper

• Posting his blog articles on his website (Wix)

• Doing a lead generation to grow his network

• Making some graphics in Canva for his business.

• Analysing SurveyMonkey and calculating the results.

• Sending out his Monday and Saturday task reminder

𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐑𝐄𝐏𝐑𝐄𝐒𝐄𝐍𝐓𝐀𝐓𝐈𝐕𝐄 (𝟐𝟎𝟏𝟓)

1. Worked as Amazon Seller Support

2. Worked as technical support at DocuSign (e-signature)

3. Worked as International Market Researcher

4. Worked as Customer Service Representative (VISA, Expedia, Sprint)

𝑨𝑪𝑸𝑼𝑰𝑹𝑬𝑫 𝑺𝑲𝑰𝑳𝑳𝑺:

• Empathy • Adaptability • Phone Etiquette • Customer satisfaction • Ability to use positive positioning • Demonstrate Patience and understanding • Excellent command of the English Language • Professional attitude towards customers at all times

𝐃𝐀𝐓𝐀 𝐄𝐍𝐓𝐑𝐘 (𝐚 𝐲𝐞𝐚𝐫 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞)

Microsoft Excel, Google Sheet, Search Engine Optimization, Web/Online Research, Data Building, Data Scraping, Prospect List and Encoding

𝐂𝐎𝐋𝐋𝐀𝐁𝐎𝐑𝐀𝐓𝐈𝐎𝐍 & 𝐏𝐑𝐎𝐃𝐔𝐂𝐓𝐈𝐕𝐈𝐓𝐘 𝐀𝐏𝐏𝐋𝐈𝐂𝐀𝐓𝐈𝐎𝐍𝐒

> Password management (LastPass)

> Social media creation (Canva and Unsplash)

> Appointment scheduler (Gmail and Outlook Calendar)

> File & document sharing (Dropbox and Google Drive)

> Project management (Monday.com, Asana, Acuity, and Trello)

> Social media scheduling (Buffer, Hootsuite and PromoRepublic)

> Communication (Zoom, Skype, Slack, WhatsApp, Teams, and Discord)

𝐌𝐘 𝐓𝐎𝐏 𝟓 𝐒𝐎𝐅𝐓 𝐒𝐊𝐈𝐋𝐋𝐒

1. Critical thinking

2. Decision-making

3. Creativity

4. Organizational

5. Openness to Criticism

𝐂𝐋𝐈𝐄𝐍𝐓 𝐅𝐄𝐄𝐃𝐁𝐀𝐂𝐊!

"𝑱𝒆𝒅 𝒉𝒂𝒔 𝒊𝒎𝒑𝒓𝒆𝒔𝒔𝒆𝒅 𝒎𝒆 𝒘𝒊𝒕𝒉 𝒉𝒊𝒔 𝒍𝒐𝒚𝒂𝒍𝒕𝒚, 𝒉𝒊𝒔 𝒆𝒏𝒈𝒂𝒈𝒆𝒎𝒆𝒏𝒕, 𝒂𝒏𝒅 𝒉𝒊𝒔 𝒄𝒐𝒎𝒎𝒊𝒕𝒎𝒆𝒏𝒕 𝒕𝒐 𝒅𝒐𝒊𝒏𝒈 𝒕𝒉𝒆 𝒃𝒆𝒔𝒕 𝒉𝒆 𝒄𝒂𝒏 𝒘𝒊𝒕𝒉 𝒕𝒉𝒆 𝒕𝒂𝒔𝒌𝒔 𝑰 𝒈𝒊𝒗𝒆 𝒉𝒊𝒎. 𝑯𝒆'𝒔 𝒂𝒍𝒔𝒐 𝒎𝒂𝒅𝒆 𝒔𝒖𝒈𝒈𝒆𝒔𝒕𝒊𝒐𝒏𝒔 𝒕𝒐 𝒊𝒎𝒑𝒓𝒐𝒗𝒆 𝒐𝒖𝒓 𝒑𝒓𝒐𝒄𝒆𝒔𝒔. 𝑯𝒆'𝒔 𝒂 𝒉𝒂𝒓𝒅 𝒘𝒐𝒓𝒌𝒆𝒓 𝒂𝒏𝒅 𝒂 𝒈𝒐𝒐𝒅 𝒈𝒖𝒚. 𝑮𝒊𝒗𝒆 𝒉𝒊𝒎 𝒂 𝒕𝒂𝒔𝒌 𝒘𝒊𝒕𝒉 𝒄𝒍𝒆𝒂𝒓 𝒑𝒂𝒓𝒂𝒎𝒆𝒕𝒆𝒓𝒔, 𝒕𝒉𝒐𝒖𝒈𝒉, 𝒂𝒏𝒅 𝒉𝒆'𝒔 𝒂 𝒓𝒐𝒄𝒌 𝒔𝒕𝒂𝒓." - David B.

With that being said, if you're looking for a Filipino Virtual Assistant based in the Philippines with a remarkable track record who can provide administrative support while working remotely, ready yourself as we venture together this so-called drastic change in your life and business.

As a business owner, let's focus on the important things that matter to you in 2022 and beyond!

✓ Is it to have a work-life balance?

✓ Is it to dedicate more time to your business?

✓ Is it to spend more time with your friends and family?

✓ Is it to have more time for your personal development?

If all your answers are YES!

Let's make it happen 𝐍𝐎𝐖.

Just shoot me a message HERE.

OTHER SKILLS:

Email Management, Transcription, Convert PDF to Word/Excel, Product and Web Research, Admin Support, Chat support, File Organization, Email Marketing, Scheduling, Microsoft Office, Travel Planning and Booking, Online Shopping, Price and Product Comparison, Market Research, System Update/Management, Travel Agent, Outsourcing, Customer Relationship Management (CRM), Backoffice, Appointment Setter, Call center, CSR, Marketing, Advertising and Social Media Management (Facebook/Twitter/Instagram/LinkedIn)