Edmund James Sismundo

For over 6 years in the contact center industry as product trainer & customer service representative, I have become experienced, resourceful and an out-of-the-box thinker in the field of customer service, admin tasks management and technical support. I maintain a high level of professionalism, passion and efficiency to increase client's satisfaction and trust.

Below are my homebased job experiences and skills:

Lumaprints | eCommerce Printing Company

Skills: Adobe Photoshop, Freshdesk - Email/Ticket Management, Dropbox, Spreadsheets, Order Fulfillment

Online Marketing Solutions

Skills: Internet Marketing - Product Research, Spreadsheets, Basecamp

Byte Success Marketing

Skills: Lead Generation, Sales & Marketing, Customer Support (Inbound/Outbound Calls)

Campaign: Online Pharmacy, Diabetic Testing Supplies, Doctor's Marketing

US Global Tech

Skills: Virus Removal, PC Optimization, Anti-virus, Software Installation, Customer Support (Inbound/Outbound Calls)