Edward Lontoc

I am a highly skilled and experienced customer support professional with over 4 years of experience in the field. I have a strong understanding of the customer journey and am able to quickly identify and resolve customer issues. I am also proficient in using a variety of customer support software applications.

In addition to my customer support experience, I also have experience in video editing, data entry, PDF to word conversion and Chat support. I am a quick learner and I am always eager to take on new challenges.

I am a highly motivated and results-oriented individual, and I am always willing to go the extra mile to exceed customer expectations. I am also a team player and I am able to work effectively in a fast-paced environment.

I am available to work on a freelance basis, and I am flexible with my hours. I am also willing to travel, if necessary.

Skills

•     Customer support: 4+ years of experience in providing customer support via phone, email, chat, and social media.

•     Video editing: Proficient in using Adobe Premiere Pro, After Effects, and Final Cut Pro.

•     Data entry: Accurate and efficient data entry skills.

•     PDF to word conversion: Able to convert PDF documents to Word documents quickly and accurately.

•     Chat support: Experience providing chat support to customers.

Summary

I am a highly skilled and experienced customer support professional with a proven track record of success. I am confident that I can provide your company with the high-quality customer support that you need. I am available to start immediately.

Thank you for your time and consideration.