Egede Onyishi Christiana Gift

An attentive and empathetic customer service representative with over 10 years of experience in challenging roles. I have experience in using effective complaints management to maintain long-term customer relationships and also increase customer satisfaction

I follow up and follow through. And I go the extra mile to give customers a Wow experience.I am confident at troubleshooting, investigating and researching when I have limited information to resolve customer complaints. Because when my clients win, I win.

My Areas of Expertise include:

-People Management

-Dispute Handling

-Email Management

-Customer Success

-Email, Phone and Chat Support

-Email marketing

-Social media Management

-Appointments booking and Scheduling

• Cold calling

-Accuracy Verification

-Account Reconciliation