El Jemel Organo

EL JEMEL ORGANO YOUR ALL-AROUND VIRTUAL ASSISTANT All-rounder Virtual Assistant that can provide different variety of services such as Administrative Support, Customer Service, Graphic Design, Video Editing, Property Management, Lead Generation, Appointment Setting, Shopify Store Management and Social Media Management. CONTACT INFORMATION - - Skype ID:jemel.organo06 WORK EXPERIENCES C O R P O R A T E J O B I N T H E P H IL IP P IN E S A D M I N A S S I S T A N T A T I M S H R C O R P O R A T E S U P P O R T , I N C . | N O V 20 1 7 - D E C 20 1 8 Provides administrative support to my Property Manager, handle emails and calendar schedule. Taking inbound and outbound calls, providing excellent customer service to the homeowners and tenants. P R O P E R T Y M A N A G E R A T G P M I| J A N 2 0 1 9 - J U N E 2 0 2 0 Responsible for maintaning the safety of the whole subdivision, ensuring that all maintenance request has been address on a timely manner and within budget. Invoicing and handling financials of the subdivison, bank reconcialiation, collection of dues Customer service (talking for at least 20-30 people a day), taking inbound and outbound calls Handling staff (security and maintenance personnel) V I R T U A L A S S I S T A N T P O S I T I O N S F R O M D IF F E R E N T C O U N T RIE S V I R T U A L A S S I S T A N T A T B L U E O C E A N M A R K E T E R S | M A Y 20 20 - D E C 20 20 Providing administrative support, answering inbound and outbound calls, email management and calendar management Creating graphics and editing video ads for social media presence, scheduling social media posts using Later.com Lead generation and LinkedIn prospecting, sending cold messages, making initial calls and entering lead to Hubspot Setting up email campaigns using MailChimp, creating landing pages and sales funnel P R O P E R T Y M A N A G E M E N T A S S IS T A N T A T F IR S T C A P IT O L P RO P E RT Y M A N A G E M E N T JANUARY 2021 - DECEMBER 2021 Processing maintenance concerns from the tenants and property owners. Working as the middleman for the repairs and maintenance between the owner and the contractors, calling contractors, asking for bids and estimated budget Taking inbound and outbound calls, and responding to tenant inquiries, concerns, and complaints in a timely and professional manner. using DialPad Manage all aspects of property operations, including leasing, bank reconciliations, rent collection, maintenance, and repairs. Supervise the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures. M A I N T E N A N C E C O O R D I N A T O R A T R P M S J A N U A R Y 2 0 22 - J A N U A RY 20 23 Maintenance coordination, calling contractors for repairs and maintenance, setting as the middleman to connect vendors to tenants/owners. (AppFolio and Buildium) Monitor expenses related to maintenance activities, seeking cost-effective solutions without compromising quality. Taking inbound and outbound calls using DialPad Regularly assess vendor performance, providing feedback and implementing corrective measures when necessary. SHORT TERM PROJECTS, PART-TIME AND GIGS W O R D P R E S S A N D S H O P I F Y D E V E L O P E R A T T E N N IS G E A R A U S T RA L IA D E C E M B E R 2021 - JANUARY 2022 Played a vital role as a temporary substitute for their sick employee who caught COVID Developed and enhanced the front end of their 6 websites. Developed and managed the Shopify store, adding products, editing images of the products Sending tracking details of the orders, accepting inbound and outbound calls, processing refunds and returns of products Editing graphics and videos to be posted on their social media platforms G R A P H I C D E S I G N E R A N D V ID E O E D IT O R F O R A M A Z IN G P H O T O V ID E O (FREELANCE) JULY 2020 - JULY 2022 Edit multiple images of properties using Lightroom and Abobe Photoshop Editing videos on Premiere Pro, Final Cut, and Filmora 9 (YouTube, IG reels, and TikTok) Tracking analytics on their social media accounts Creating reports for the progress on different social media platforms of the company HOURS FAMILIARITY I am available and familiar with: Australian Eastern Standard Time, Australian Central Standard Time, Pacific Standard Time, Eastern Standard Time, Central Standard Time SERVICES Administrative Support Graphic Design Video Editing Property Management Social Media NEED HELP? What are you waiting for? Contact me at:-or send me a message on WhatsApp: -