EL VERONICA S. SANTOS
Unit 302, Jewel Residences, Daffodil St., Rizal, Makati City, Philippines
(--PROFESSIONAL EXPERIENCES
Human Resource Consultant
Mangetsu Japanese Fusion Restaurant │April 2015 – Present
Human Resource Manager
Clayshop Inc. │July 2014 – July 2017
Works closely with the top management in planning, developing, and implementing policies and procedures.
Performs significant role in overall Human Resource facets, from talent acquisition, staffing, data
management, timekeeping, payroll, compensation and benefits, performance management, professional
development, employee relations, compliance with labor state regulations, up to organizational planning.
Established and maintains an effective recruitment and staffing system.
Updated the changes and arranged pending issues of the company with all the government mandated
beneficial programs.
Designed and facilitates performance evaluation program for both management and staff.
Improves management and employee relation by identifying challenges and evaluating potential solutions.
Created and administers the company code of conduct to reach a strong impact of improvements in the
overall operational development.
Enhances departmental and organizational performance by identifying structural goals and objectives.
Recruitment Officer
Global Process Manager, Inc. │Magsaysay Group of Companies │July 2013 – July 2014
Specializes in end to end recruitment process including the interaction with the hiring team in understanding
the job description, marketing of job advertisements, sourcing, scheduling and interviewing potential
candidates, negotiating offers, monitoring of the completion of the requirements, updating and reporting
progress till the candidate is on onboard.
Manages interview coordination and conducts regular follow ups for feedback.
Identifies top-tier candidates, for consideration with multiple vacancies, by using sourcing methodologies,
business intelligence, internal/external networks, professional organizations, branding initiatives, and
technology tools, in support of strategic business objectives.
Creates partnership with recruiters to generate leads, leverage resources, and share information that
facilitates an effective search process.
Effectively manage the candidate pipeline to ensure continued identification and movement of candidates
through the use of candidate relationship development activities, programs and communication strategies.
Creates network within industry and maintains regular contacts with potential candidates.
Human Resource Assistant for Testing & Assessment
Philippine Long Distance Telephone Company (PLDT) │November 2010 – June 2013
Performs test administration, checking, profiling and behavioral report writing.
Administers employment and eligibility exams to applicants and employees of PLDT and its subsidiaries
from Rank and File to Senior Executive positions.
Conducts assessment in other PLDT offices and subsidiaries’ office locations.
Facilitates initial assessment of applicants on job fairs.
Executes administrative tasks: maintaining the confidentiality of test results, monitoring and upholding test
materials, keeping and updating database, and preparing and submitting comprehensive reports.
Assists Human Resource Officers in performing daily tasks and in completing projects.
Implements full range of internship program to students on training.
Participates in organizing company programs and events.
Human Resource Assistant for Human Resource Information System (HRIS)
Shopping Center Management Corporation (SM Supermalls) │January – July 2010
Accountable for handling and maintaining classified documents in 201 files and in systems. (Oracle and
CHRIS)
Updates employee records: job grade, salary increase, and other personal and employment details.
Creates new profile for newly hired employees in systems. (Oracle and CHRIS)
Prepares contracts of newly hired employees.
Process employee requests (Certificates) and other personal and employment updates.
Caters initial processing of government mandated forms. (BIR, HDMF and PhilHealth)
Responds to employment verification for active and separated employees.
Deals with employee concerns and complaints, by phone, email and in-person.
Prepares and submits reports during cut-off periods.
Assists superiors in executing Human Resources related jobs.
ACADEMIC QUALIFICATION
Bachelor of Arts major in Psychology │La Consolacion College, Mendiola, Manila │SY 2005 – 2009
