With 10 years in the industry and still on going. Skill added to my chart are billing inquiries, promotions, troubleshooting and schedule of installation serving a satellite cable company in USA. My marketing skills are more enhanced as sales support where we process orders online, up selling, account verification, order fulfillment and meeting quotas at Rakuten.com formerly Buy.com both email and voice. Currently, am a lead generator for outbound for Singapore.