Elijah Oladimeji Agbolade

 ELIJAH OLADIMEJI AGBOLADE Bayelsa State, Yenagoa, Nigeria -, 5526 - I am an experienced I.T associate,Graphics Designer seeking a challenging role where I can utilize my technical expertise and problem-solving skills. With a strong background in troubleshooting hardware and software issues, I am adept at providing efficient solutions to enhance organizational productivity. I am eager to contribute my knowledge and dedication to drive success in a dynamic work environment Skills Software Developer(Hive,Presto,Spark,Flink,codesan box| ●proficiency in UI/UX design(figma,AdobeXD,Canva) Highly proficient with Microsoft Office(combination of large volume of data usig SQLs, Word, powerpoint,Excel)| Strategic palnning and Tactical Execution ●Good Communication and Interpersonal Skills /. Software Skills Microsoft Office Suite (Word, Excel,PowerPoint). Experience MARCH 2016-FEBRUARY 2017 ICT CENTER AT KAURA NAMODA / Asst Tech officer and also a programming Office support officer Assisted in resolving, expanding and organizing of events, exams etc. OCTOBER 2014-MARCH 2022 Web design/ Graphics Design, at Ellyonconceptual (Remotely) Work as the team head of operations and design. OCTOBER- Guarantee Trust bank / Industrial Training Gusau, Zamfara State, Nigeria Worked in the operations known as TSG Had an experience in almost all the unit as my Role implies (customers care, marketing, bulk counting, Ussd enrollment, Mobile app onboarding. OCTOBER 2019 -SEPTEMBER 2022 Keystone bank Ltd / DSA/Asst I.T Rep, Gusau, Zamfara State, Nigeria Critical reasoning ability. Dealing with calls, emails and face to face enquiries Helping with loan application and credit card Handling customers question like opening of account Good communication skill. Providing assistance to staff system incase of NAC issues e.t.c Creating awareness for the bank’s financial product. Manage the sales of the bank’s product in a professional manner. Find potential customers for the bank or the NBFC they present. JULY 2023 Bayelsaprime (NEWGLOBE) I.T Associate Yenagoa, Bayelsa State, Nigeria Provide first line technical support to school staff, assisting them to diagnose and resolve hardware and software problems remotely and in person Visit operational sites to assist school staff by deploying academy technology, including both new installations and redeployment of existing equipment Provide technical support for teaching accessories including smartphones, teacher tablets, power banks, and any other assets that may be made available Ensure the efficiency and reliability of Internet service and computer environment in the support office Install and configure operating systems and software to agreed standards under the direction of the IT Manager Maintain existing equipment to standards determined by the IT Manager, by performing upgrades, new installations, and carrying out routine procedures Maintain a high degree of customer service support for all support queries and adhere to all service management principles and policies Maintain a record of any software or hardware problems detected, escalate when appropriate Use data provided by reports to detect and even anticipate problems in the field so as to drive resolution before the issue is even reported Fix teaching technology hardware issues like broken charging ports, depleted batteries, screens etc Education OCTOBER 2019 HND Computer Science/ Abdul Gusau polytechnic, Talata Mafara, Zamfara State. Certifications CERTIFICATE OF COMPLETION: Visual Studio Online (November 2022) Great Learning CERTIFICATE OF COMPLETION: Design App (November 2022) ADDITION CERTIFICATION: Information Security Management Service Management Business Continuity Management Cyber Security Network Administration Troubleshooting REFERENCES Nurudeen Magaji - "BM Keystone Bank"- Nurudeen Imam - “Ops Head GT Bank” - Dr Ojo Olusegun - “Accountant Prison Service Command”-