Emmanuel De Leon Carrancho
CAREER ASPIRATION
My career aspiration is to find a challenging position that is dynamic and rich in knowledge. To learn
from top management who are already expert in their skills so that I will become an expert in this field
myself.
EDUCATION
Mapua Institute of Technology
June 1991 – April 1997
Bachelor of Science in Electronics and Communications Engineering
LANGUAGES
Written
English
Tagalog
Spoken
Excellent
Excellent
Excellent
Excellent
SKILLS
Computer Skills
AutoCAD
Basic Networking (LAN, WAN)
Adobe Photoshop
Hardware and Software Troubleshooting
MS Office and Windows OS
Analytical Skills
Project Management and Engineering
Troubleshooting and Repair of Electronic/Electrical Devices
Problem Solver and Team Player
Other Skills
Excellent Customer Service Skill
Fast Learner
Technical Sales
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WORK EXPERIENCE
Virtual Assistant (Freelance)
September 2019 - Present
Concentrix-Microsoft
April 2019 – September 2019
Advocate – Customer Pre-sales and Retention
▪ Provide advice to Australia and New Zealand customers on how they can
migrate to a cloud solution.
▪ Provide advice to Australia and New Zealand customers on what solution is
perfectly suited for their business/es.
▪ Knowledgeable on Microsoft Products (Office 365, Dynamics and Azure).
Outsourced Quality Assured Services, Inc.
October 2017 – February 2019
Voltech Instruments, Inc.
Technical Support Engineer
▪ Technical Support and troubleshooting any issues between the PC, Tester and
Software.
▪ Promptly provide solution encountered by customers when testing wound
components.
▪ Process Quotations, Orders and Technical Services such as calibration and
repair.
▪ Find opportunity to sell AT5600 Transformer Tester and DC1000A 25A DC Bias
Supply either within the same company or through referrals.
▪ Other tasks assigned by my immediate superior.
EBTC Payment Center
Owner
▪ Payment Center
▪ Electronic Loading Business
▪ Business Center
June 2016 – January 2019
M1 Limited (Singapore)
October 2014 – March 2016
Broadband Solution Specialist
▪ Support customers in configuring their routers for their home broadband
subscription.
▪ Conduct sales promotions and events
▪ Fibre Broadband Consultations
▪ Assist in M1 retail shop promotions
2
WORK EXPERIENCE
(continued)
Challenger Technologies Limited (Singapore)
June 2014 – October 2014
Sales Associate/Inventory
▪ Retail sales and consultation for Printers/Network Printers, routers, switches, IP
camera and computers (laptop/desktop)
▪ Conduct sales promotions and events
▪ Provide Good Customer Service
▪ Reach Membership Target
▪ Monitoring of Incoming Products
▪ Process Defective Products
Cleanzones (S) Pte Ltd (Singapore)
November 2011 – June 2014
Sales and Application Engineer
▪ Cleanroom Testing and Certification (NEBB)
▪ Airflow Balancing (HVAC)
▪ Laminar Flowhood and Bio Safety Cabinet Testing & Re-certification
▪ Basic Internal IT Support
▪ Search out new customers and engage existing customers to generate sales
▪ Provide Customer Service and Support
Resorts World Sentosa (Singapore)
October 2009 – October 2011
Croupier – Casino Table Games
▪ Provide excellent customer service to our guest
▪ Create a pleasurable experience in gaming tables
▪ Table games dealer
Clover Technologies Group Pte Ltd (Singapore)
April 2007 – August 2009
Sales and Marketing Support
▪ Analyze competitor’s strength and weaknesses in the targeted market.
▪ Creation of marketing materials such as brochures, posters, banners, etc.
▪ Provide technical support to existing and new clients
▪ Internal IT support
Sony Philippines, Incorporated
May 2005 – September 2006
Technical Support Specialist – Engineer 1
▪ Conduct Training/Seminar for Sony dealers and service centres nationwide
▪ Repair of Sony products
▪ Specialized in Sony digital cameras, handycam, PSP, and Vaio
3
WORK EXPERIENCE
(continued)
Standard Chartered Bank
January 2005 – April 2005
IT-Helpdesk
▪ Desktop hardware and software support/troubleshooting
▪ Assist in networking of personal computers and network printers
FGA Global Incorporated
January 2004 – December 2004
Technical Consultant
▪ Provide design of electronic security system/s
▪ System Integration
▪ Project Engineering and Management
Digital Telecom System Incorporated
System Engineer
▪ Design electronic auxiliary systems
▪ System Integration
▪ Project engineering
August 2000 – December 2002
CDL Communications and Services
November 1999 – July 2000
Sales Manager/Operations
▪ Responsible for company operations
▪ First ever to make a sale
▪ Accredits company to various government agencies
▪ Company was recognized by Association of Architects
Composite Technology Incorporated
Sales and Application Engineer
▪ First ever to make a sale for our division
▪ Trained new sales personnel
▪ Project Engineering
CHARACTER REFERENCES
Mr. Ramon Garcia
Director – Top Glasss
Mobile: -
Mr. Manolo Santos
Consultant, Meralco Foundation
Mobile: -
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June 1997 – November 1999
