ENRICO B. CARPIO
Administrative Specialist
A highly motivated and positive individual with great organization and communication skills. Customer service
master and efficient problem-solving. Deftly manage administrative functions of the practice. Provided
through answers and solutions and provide an exceptional customer experience.
SKILLS
Data Entry
Microsoft Office
Training and Development
Quality Control
Settle Determinations
Customer Relations
Project Management
WORK HISTORY
2019 – 07 – Current
2016 – 02 – 2019 – 07
INFORMATION TECHNOLOGY DEVELOPMENT ASSOCIATE
UPLB – Supply and Property Management Office, Los Baños, Laguna. PH
• Collaborated with business development manager in the partner
planning process to develop mutual performance objectives, financial
targets and critical milestones.
• Wrote reports of daily activities and irregularities such as property
damage, theft guest or employee accidents and unusual occurrences.
• Demonstrate knowledge of the company's mission, purpose, goals,
and ability to help employees successfully achieve them.
• Positioned as primary liaison to streamline operations of multiple
lines of business with the organization.
• Manage quality assurance program including on-site evaluations,
internal audits, and customer surveys.
• Resolved retrieval problems by customizing the design to meet
requirements.
PROCUREMENT OFFICER
UPLB – Supply and Property Management Office, Los Baños, Laguna. PH
• Built relationships with vendors to negotiate ideal terms for
purchases, refurbishing work as well as equipment and machinery
restructuring.
• Set up and negotiated contracts to obtain favorable pricing and
delivery structures
• Develop and strengthened supplier relationships
• Input analyzed and reported on data covering all aspects of
procurement operations
•
2015 – 04 – 2016 – 02
2013 – 06 – 2014 – 01
Performed yearly store audits in collaboration with managers,
designers, and buyers associates to provide feedback
• Identified new and more cost-effective suppliers through
participation in industry networking events, purchasing advantageous
packages and cutting costs.
• Maintained effective and lasting vendor relationships through
dynamic communication, collaboration, and intelligent questioning
skills.
QUALITY CONTROL INSPECTOR
Edward Keller Phals., Inc., Canlubang, Laguna, PH
• Created and deployed best practices to improve efficiency and reduce
defects
• Monitored performance and generate reports detailing the quality of
product and defect rates
• Evaluated components and final products against quality standards
and manufacturing specifications
• Streamlined QA process by working closely with development teams
and staying abreast of changing products demands
• Monitored production processes to gain an understanding of
problematic steps and rectify issues.
• Reported repeated issues to supervisors and other departments,
collaborating to identify issue roots and rectify problems
IT ASSISTANT
UPLB -CVM, Los Baños, Laguna, PH
• Demonstrated professionalism and courtesy with customers while
working to resolve complaints, problems or respond questions
• Responded to support requests from end-users and patiently walked
individuals through basic troubleshooting tasks.
• Engaged end users and answered questions via email and website.
• Removed malware, ransomware and other threats from laptops and
desktops systems.
• Removed and replaced malfunctioning components to correct
hardware problems.
• Configured hardware, devices, and software to set up workstations
for employees.
• Assessed system hardware and software and suggested modifications
to reduce lag time and improve overall speed.
EDUCATION
2016 – 07 – 2019 – 06
2009 – 06 – 2013 – 04
Master of Arts: Information Technology
University of the Philippines – Los Baños, Laguna, PH
Bachelor of Science: Information Technology
Laguna State Polytechnic University – Los Baños, Laguna, PH
