Career Objective: Seeking a position that will utilize my strong quantitative, math and communication skills. Particular areas of interest are data analysis, processing and research.
Work History
April 2013 – Sept 2016Customer Care Professional
American Express
Hinduja Global Solutions
Libis, Quezon City
Sept 2008 – March 2009Real-Time Analyst
IBM Business Services
Eastwood City
June 2007 – Sept 2008Subject Matter Expert / Tier 2
American Airlines
IBM Business Services
Eastwood City
January 2006Escalation Agent / Tier 2
Teletech Inc.
Robinsons, Cainta
September 2004Customer Interaction Associate
Ambergris Solutions
Discovery Suites - Ortigas Center
March 2004Customer Service Associate
C-Cube Services / Source-1 Asia
Eastwood City
Education
Tertiary
2001 - 2004Philippine School of Business Administration
Bachelor of Science in Business administration
Major in Economics
Quezon City
2000 – 2001University of Sto Tomas
First yr / Major in Civil Engineering
College of Engineering
Manila
SecondaryRoosevelt College System
2000Cainta, Rizal
ElementaryUniversity of Sto Tomas
1996Manila
Highlights of Qualifications
Goal-oriented
Effective team player
Highly computer literate
Can work under minimal supervision
Aggressive, fast-learner and dedicated
Proficient in the use of various Microsoft Office productivity software including Excel® and several graphics design applications like AutoCAD™ and Corel Draw®
Have good communication skills & can relate and interact with people from different levels
Have good analytical skills
Highly motivated and possess initiative with positive attitude
Organizations / Special training and events attended
Basic Computer Programming
- Certificate
2002 – Interface Computer College, Manila
Aqua Fortis Dragon boat rowing team
- Rower / Member
2001 - 2003 UST Manila
Trained & participated in Taipei, Taiwan International Dragon-Boat rowing competition
Golden Cross & Saber Fraternity
- Captain - UST ROTC Officer
2000 – 2003 UST Manila
* Advanced ROTC Officers Summer Training
KB Arizona Unit owners & Tenants Organization
- Public Relations Officer / Member
2000 – Manila
Reading Comprehension & Study skills
Certificate
- 1997 - Speech Power, Quezon City
English Conversation Practice I
Certificate
- 1997 - Speech Power, Quezon City
Personal Data
Birth date & placeJanuary 10, 1984; Manila, Philippines
CitizenshipFilipino
ReligionRoman Catholic
LanguagesEnglish, Filipino
InterestsHealth, Sports & Travel; Computers
Father’s nameTristan A. Noriega – Civil Engineer
Mother’s nameMyrna V. Noriega – Pharmacist
Character Reference
(Available upon request)
