ERIC PARSALIGAN MARCILLA
Address: 5 Sunflower St. Purok 7, Malanday, Marikina City
Mobile No.:-
E-mail:-
WORK EXPERIENCE
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FINANCIAL ADVISOR (CREDITS AND COLLECTIONS)
WNS Global Services Philippines, Inc.
1800 Bldg. Eastwood City Cyberpark, Quezon City
October 2015 – present
Job description:
- Deliver personalized credit solution to help client meet a more suitable payment scheme/
Collect payments and post to account/ Maintain files on the financial status of accounts/
Negotiate credit extensions/ Deepen relationship with clients
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CUSTOMER SERVICE REPRESENTATIVE
SYKES Asia (WCC Shaw)
4F Worldwide Corporate Center (WCC) Shaw Blvd., Mandaluyong City (across Star mall)
November 2011 – April 2013
Job description:
- Attend to customer enquiries on products and services/ Activate customer accounts and
update information/ Assist client’s concerns regarding prepaid and postpaid accounts/
Assist clients settle billing concerns/ Coordinate with the team to achieve projected
results
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ASSISTANT MANAGER
Cayman Air Conditioning & Supply
342B Dorcy Drive, Industrial Park, Cayman Islands B.W.I.
November 2004 – July 2010
Job description:
- Answer enquiries and process orders for air conditioning products and services/ Upkeep
and maintain warehouse/ Liaise with suppliers regarding purchase of materials/ Fulfill
customer order requirements using available resources by identifying distribution,
delivery and shipment/ Conduct inventory of products as needed/ Perform bookkeeping/
Complete and submit tax forms and other government documents/ Other duties as
assigned
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KITCHEN CREW / BARTENDER
Hyatt Regency Grand Cayman
West Bay Road, Cayman Islands, B.W.I.
December 2003 – November 2004
Job description:
- Prepare beverage orders and mix drinks/ Maintain bar stock and utensils/ Ensure mis en
place is completed in compliance with standards of food hygiene policies/ Monitor stock
and stock movement/ Substitute for line cooks on leave
EDUCATIONAL BACKGROUND
2006
University College of the Cayman Islands (Cayman Islands, B.W.I.)
Completed a 14-Week Course, Refrigeration and Air Conditioning
1999 – 2002
Philippine School of Business Administration (Philippines)
Undergraduate, Bachelor of Science in Business Administration
Major in Management
1993 – 1998
Roosevelt College Cainta Rizal (Philippines)
Graduated, High School
1987 – 1993
Leodegario Victorino Elementary School (Philippines)
Graduated, Elementary
LANGUAGES SPOKEN
English and Tagalog
COMPUTER SKILLS
MS-DOS Proficient with MS Office Applications, i.e. Word, Excel, Adobe Acrobat, some knowledge
in Adobe Photoshop 7.0.
REFERENCE
Available upon request
