Erika Mae Medina

Information Professionals Inc., Quezon City (Agency of Procter & Gamble Philippines. Inc. — Invoice Compliance and Admin Support

June 2020 – January 2021

●       Receiving Invoices from Vendors.

●       Documenting the Invoice details.

●       Compliance Check for the Invoices for BIR audit.

●       Scanning the Invoices and inputting the gathered details to the SAP.

Snapcart Digital Philippines Inc, Taguig City — Customer Service Officer (Chat Support)

May 2017 – February 2020

●       Receive and Promptly Respond to Customer Queries

●       Document Issues and Resolutions

●       Learn About New Products and Services

●       Develop Customer Service Solutions

John Clements Consultants Inc, Makati City (Agency of Snapcart Digital Philippines Inc. — Data Moderator

November 2016 - May 2017

●       Collects and annotates text data for use within Machine Learning and Natural Language Processing pipelines.

●       Categorizes content in machine learning, this is a process which adds to computer code that can help explain the reasoning behind the processes programmers chose to use for our annotation platform

●       Scrutinizes material to ensure that it is accurately and thoroughly tagged.

Asticom Technology Inc. (Subsidiary of Globe Telecom) Mandaluyong City — Data Encoder

January 2016 - August 2016

●       Handling the information of persons who availed postpaid plans

●       Making sure that all the requirements of the subscriber is in the system

●       Inputting the information from the system to MS excel

Mikostar Commercial, Taguig City — Invoicing Clerk

February 2015 - August 2015

●       Receiving calls and taking down Customer’s orders

●       Encoding the orders to the system for invoicing

Imagenet Philippines, Inc, Makati City — Data Lifter

June 2014 - November 2014

●       Inputting the Member’s information to the system.

●       Making sure that all information inputted is correct and accurate.