ERLINDA T. ABALAIN
ADMINISTRATIVE ASSISTANT
#19
DurianT.Street,
Doña Josefa Village,
ERLINDA
ABALAIN
Almanza Uno, Las Piñas City,
1750, Philippines
-
--
Dependable Administrative Coordinator / Medical Secretary with 14 years of working
experience within a Healthcare Institution, expert in terms of administrative task.
Cooperative team player with positive attitude. Seeking challenging position in company
with opportunity for advancement.
EDUCATION
BACHELOR OF SCIENCE
Industrial Engineering
Mapua Institute of Technology
Muralla St. Intramuros, Manila,
2000
Professional Trainings:
Six Sigma –Greenbelt
(Level 1), 2005
Lean Manufacturing
Execution Workshop,
2005
Good Manufacturing
Practices, 2003
PERSONAL DETAILS
Date of Birth
July 1, 1979
Nationality
Filipino
SKILLS
Calendar Management
Schedule Management
Proficient in Microsoft
Office
Organizing Meetings
Document Control
Multi-Task
Management
WORK EXPERIENCE
ADMINISTRATIVE SUPPORT UNIT COORDINATOR
King Fahad Medical City / May 2016 – March 2020 / Riyadh, Kingdom of Saudi Arabia
Administered wide range of functions within the administration
Answered phone calls, provide information to callers and connected callers to appropriate people.
Coordinated special meetings and events on behalf of executive leaders
Developed application tracking and filing systems for staff to reduce intake process.
Motivated and instructed administrative employees in best ways to complete routine and complex
situations and tasks.
Ensured office was staffed according to workload, prepared scheduled based on availability of staff.
Provided staff with instructions for changes and improvements in front-line productivity according
to management directions.
MEDICAL SECRETARY
King Fahad Medical City / August 2006- May 2016 / Riyadh, Kingdom of Saudi Arabia
Handled preparation of the Department for Healthcare accreditations such as CBAHI, JCI, and CAP.
Addressed, documented, and responded to incoming and correspondence.
Compiled physical and digital paperwork to meet business and patient needs, including charts,
reports and correspondence.
Created and maintained accurate and confidential patient files.
Documented Standard Operating Procedures for the Laboratory
Managed front office activities, including customer service, billing and collections, and office
administration.
Maximized office efficiency by answering more than 30-50 incoming calls per day to provide office
information and transfer calls to desired personnel.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering
supplies and organizing office inventories.
Transcribed over 6 daily meetings and appointments using Microsoft Office and organized
documents for streamlined office functionality.
INDUSTRIAL ENGINEER
First Sumiden Circuits, Inc. / Sep 2003 - Jul 2006 /
/ Ampere St., cor Main Avenue Light Industry & Science, Cabuyao, Laguna
Adjusted production schedules, equipment and workflow to address changing demands.
Assessed operations and made key suggestions to implement more cost-effective processes and
lean manufacturing principles.
Contributed to corporate cost reduction by reconciling plant performance and operating budgets.
Evaluated production, planning and cost information
Improved efficiency and reduced costs by recommending new processes and identifying problems.
