Hello, My name is Ermie Abao, a graduate with a Bachelor of Arts in English Language. As an English Language graduate, I am equipped with the necessary skills- Oral and Written communication through research, technical writing, public communication, and computer literacy. In addition, I have also worked as a point of contact/temporary supervisor for an international telecommunications company for 6 months. Furthermore, I was in customer support for almost 2 years and graduated as a top trainee expert and consistently hit the target KPIs and got a perfect net promoter score for 6 consecutive months. Moreover, I was also an active student council member when I was in college, I hosted various events in and outside the university.