Erwin Conato Labo

My name is Erwin C. Labo. I am 23 years old. I am a working student. I do work at night and I am currently working in VXI Philippines handling AT&T Uverse account as a Technical Support Representative. I assist customers with their emails, phones, televisions , and internet. During daytime, I also go to school to get a degree in Information Technology. I already have an associate diploma in Information Technology. Aside from VXI Philippines, I also work with AFNI Philippines as a Customer Finance Representative handling Sprint account. I assist customers in creating payment arrangements. My first job was with Convergys Philippines as a Customer Service Representative for Macy's account. I do assist customers by explaining their bill, changing address, reporting their card as lost/stolen, taking orders and many more.