- Reply rate:
- 50.0%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 28 years old
- Location:
- Bandung, West Java, Indonesia
- Experience:
- 2 years
Evelyn Natasha S. B.
Writer / Self-taught Artist
-
-
Bandung, Indonesia
-
Tangerang
PROFILE
EMPLOYMENT
Having worked as a Customer
Customer Support (intern) at Univ. Kristen Maranatha
Support, I have experience in
handling customers’ complaints
and doing administrative work.
I also have experience in translating
comic and text books, editing and
proof-reading essays, transcribing or
subtitling, and copywriting. I am a
perfectionist, a fast-learner, and I
can perform multi-tasking.
EDUCATION
2018 — 2019
Answer calls or welcome clients to accept their complaints;
solve minor complaints (software installation/re-installation,
removal, etc); administrative work (input/organise data);
storage managing; write e-mails or letters.
Customer Success Agent at Hostinger International, Ltd.
April 2020 — August 2021
Working as a Live Chat customer support, I handled multiple
chats/conversations at once, investigating clients’ queries,
finding the most effective solutions or forwarding the issues
to the related departments, and maintained good
communication and team-work.
SKILLS
SMA Santa Maria 1
Bandung
2011 — 2014
Bachelor of Letters in English,
FS Univ. Kristen Maranatha
Bandung
2015 — 2019
Goethe-Zertifikat B1
Goethe Institut
Bandung
2014
LANGUAGE
Indonesian - Native
English - Fluent
German
Creative Writing
Copy Writing
Letter Writing
Editing/Proofreading
Translating
(English to Bahasa, vice versa)
Customer Service
INTEREST
Drawing/Digital Painting, Writing,
Reading, Watching Movies
