Ezra Denise Pangilinan

I don't decrease the goal. I increase the effort.

I was an Administrative Assistant with around 4 years of experience doing the following tasks:

SERVICE 

Processes transactions according to set standards.

Attends to client requests, inquiries, and concerns.

SALES

Solicits accounts and/or cross sells company’s products and services to clients.

CONTROL

Performs tasks in compliance with company policies and procedures. 

Perform other functions as maybe assigned from time to time in the exigency of the service.

I am currently a full time Virtual Administrative Assistant equipped with the following skills:

-  Data Entry in Word or Google Docs
-  Transcription (transcribing voicemail, video or audio, podcasts etc.)
-  Internet research
-  Typing
-  Forms creation
-  Executive assistance
-  Making reports (basic reports - reports on weekly tasks, deliverables, sales)
-  Sending invoices
-  Email Management/Filtering
-  Setting up Autoresponders (Aweber, Mailchimp)
-  Calendar management
-  Content planning
-  File management (organizing files using Dropbox etc)
-  Database building (eg. updating email or contact lists on your CRM)
-  Research on certain topics for blogposts, newsletters or others
-  Hotel and flight booking
-  Bookeeping and accounting tasks
-  Preparing slideshows (Powerpoint Presentations)
-  Dropbox / Google Drive organization
-  Creating / Managing spreadsheets
-  Preparing Powerpoint / Keynote presentations
-  PDF conversion, splitting and merging

I can work with minimal supervision, communicate and give updates on the status of my work output. I am always determined to deliver projects to clients before meeting the dead line with 100% satisfaction & loyalty.

Please contact me if you have any questions or would like any clarification regarding my areas of expertise.