FAIRMAN T. SOMBADON
Page: http://linedin/in/fairman
Mobile No.: -
Emails: riaf_nam@ yahoo.com;-I wanted to develop my interpersonal skills and workmanship in a
group setting. To help the organization reach its goals. I also
wanted to be of use in providing the best services for the clients of
the company.
CAREER OBJECTIVE
EDUCATIONAL
ATTAINMENT
COLLEGE:
Bachelor of Science in Nursing
Ateneo de Davao University
Bachelor of Science in Nursing (2005)
HIGH SCHOOL:
Tarragona National High School
Tarragona, Davao Oriental (2000)
ELEMENTARY:
Tarragona Central Elementary School
Tarragona, Davao Oriental (1999)
PREPARATORY: St. Therese College Seminary
Catalunan Grande, Davao City (2002)
WORK
EXPERIENCES
MARCH 2014 – JUNE 2016
ePerformax – CUSTOMER SERVICE SPECIALIST – 3rd Fl., BPI Bldg,
Ayala Ave., Makati City
Job Description:
Primary Function: Provide customer satisfaction and give resolutions to
Sprint customers within North America.
Handles customer requests and queries regarding their mobile services
with Sprint.
APRIL 2012 – FEBRUARY 2014
Teleperformance Phil. – CASE MANAGER – 2nd Fl. North Wing, Mall of
Asia, Pasay City
Job Description:
Primary Function: Provide customer satisfaction and give resolutions to
Telstra customers within Australia.
Handles complaints from customers regarding their Telstra service or
services and come up with an amendable resolution beneficial for the
customers and the company.
JUNE 2011 – MARCH 2012
Teletech Services Management Inc. – Phil. – ACCOUNT SERVICES
SPECIALIST – 22nd Flr. Robinsons Tower Gate 3, Pioneer St.,
Mandaluyong City
Job Description:
Primary Function: Provide retention opportunities for customers of who
intend to cancel out their subscriptions from Clearwire.
To be in joint with the companies upholding as meet standard and
excellent quality service to customers for a better business as usual with
the client who is Clearwire.
DECEMBER 2011 – MAY 2011 (SPECIAL PROJECT)
Synnex-Concentrix Inc. – TECHNICAL SUPPORT ENGINEEER –
Damosa Gateway, J.P. Laurel Ave., Davao City
Job Description:
Primary Function: Provide technical support to clients about their
networking concerns regarding D-Link devices. I was also able to handle
customer service position for Pittsburgh Post Gazette.
Provide additional services for a better and much reliable technical
solution at a very reasonable price.
Duties and Responsibilities:
Take on calls (inbound) and process callback if necessary to customers
who seeks technical support regarding their internet and networking
problems.
DECEMBER 2009 – DECEMBER 2010
Convergys Philippines Services Corp. – CUSTOMER SERVICE AND
SALES ASSOCIATE (8 months) – i3 Bldg. Asiatown IT Park, Lahug,
Cebu City
Primary Function: Provide excellent customer service to some Citigroup
cardholders by taking in their calls and resolve whatever issues and
concerns they may have regarding their credit cards.
Job Description: Provides and offers additional services like optional
programs for the benefits of the card members and offering it to them
compliantly as mandated by the Federal Law of the Unites States of America.
DECEMBER 2008 – DECEMBER 2009
Synnex-Concentrix Inc. – PRODUCT SUPPORT REPRESENTATI
Damosa Gateway, J.P. Laurel Ave., Davao City
–
Job Description:
Primary Function: Provide technical support to clients about their
networking concerns regarding Linksys devices who is an affiliated
company with Cisco.
Provide additional services for a better and much reliable technical
solution at a very reasonable price.
Duties and Responsibilities:
Take on calls (inbound) and process callback if necessary to customers
who seeks technical support regarding their internet and networking
problems.
MARCH 2008 – AUGUST 2008 (SPECIAL PROJECTS – 6 MONTHS)
Rural Health Unit – MALARIA MICROSCOPIST - Municipality of
Tarragona (Tarragona, Davao Oriental)
Job Description:
Primary Function: Collect and examine blood smears for verification of
any malaria parasite.
Duties and Responsibilities:
Executes and implements malaria programs such as monthly
surveillance and monitoring for any malaria breakthrough in the entire
municipality by collecting blood smears as specimen.
Makes and submits report at the Provincial Health Unit monthly.
Delivers other medical services in the health center like patient
assistance and accommodation.
Commission On Election – CLERK - Senatorial and Barangay Level
Elections
Job Description:
Primary Function: Tallies vote result on the board of canvass.
Duties and Responsibilities:
Secures accurateness on tallying vote casted on the board of canvass.
Helps secure proper flow of undergoing casting of votes.
Observes and implements rules and regulations in accordance to the
laws abided by the commission.
Submits canvass right after the counting of votes is through.
National Statistics Office – CENSUS SURVEYOR – City of Mati, Davao
Orietal
Job Description:
Primary Function: Conducts actual census of population in the
municipality.
Duties And Responsibilities:
Approaches door-to-door for actual census of population in the area.
Approaches people with discreet and mannerly interviews them for
manual documentation.
Submits gathered data to the provincial office of NSO.
August 2006 – August 2008
ACE Promotion and Marketing Corporation – Nestle Philippines
Incorporated – MILO BRAND SUPERVISOR (Southern Mindanao)
Job Description:
Primary Function: Supervises Milo Project executions on a daily basis
and submits quantitative and qualitative reports.
Duties and Responsibilities:
Functions as a human resource for the selection of the right people who
will execute the project and trains them after being selected.
Secures proper monitoring and execution of the project like sampling,
small/large store product merchandising and supervises manpower as to
the total performance and outcome of the whole event.
Presents the reports verbally by means of presentation of any concluded
project and sends them via snail mail or e-mail.
OTHER
QUALIFYING
SKILLS
PERSONAL
INFORMATION
Certified Malaria Microscopist (Rating of 86.57) – Global Malaria
Fund – World Health Organization Certified
Highly proficient in speaking and writing English (American
Accent) and Filipino (Visayan, Tagalog, Ilonggo, Mandayan,
Tausug)
HOSTING PROGRAMS
Skilled in MS Word (Word, Excel, PowerPoint, Picture Manager
etc.)
Skilled in Driving (Single Motorcycles and 4-wheel-drive vehicles
Father’s Name: Eutequis Guimte Sombadon
Mother’s Name: Mastramada Maslog Tirambulo
Provincial Address
:
0102 Quirino St., Poblacion
Tarragona, Davao Oriental 8201
Date of Birth
:
March 23, 1983
Civil Status
:
Single without children
Citizenship
:
Filipino
T.I.N. :-
S.S.S. :-
REFERENCES
April Dumrigue
Supervisor – Sprint
Synnex-Concentrix Inc.
Contact No.: (-
Mary Rose Claro
Human Resource Management Officer
Municipality of Tarragona
Contact No.: (-
Ma. Lorena Sanosa
Chief Security Intelligence
Civial Aviation Authority of the Philippines
Contact No.: (-
Melissa Seth Penera
Telecommunications Industry Ombudsman
Telstra - Teleperformance
Contact No.: (-
