Fedderick Mutia

 FEDDERICK D. MUTIA Blk 10 Lot 23 phase 6, Deca Homes Residential Resorts E-mail Address:-Contact Number: - SUMMARY OF QUALIFICATION Hardworking, motivated and goal-oriented Possess excellent communication skills (writing, speaking and listening) Possess excellent public rapport and leadership skills Able to adjust on working condition Can work effectively as individual or as team player Willing to undergo training and graveyard shifts Willing to travel and relocate Computer Literate (MS Office, Internet Programs) PERSONAL DATA Nickname: Kookz Birth date: Jan. 02, 1982 Birth place: Davao City, Philippines Age: 35 years old Civil Status: Single Citizenship: Filipino Sex: Male Height: 157 cm. Weight: 95 Kg. Religion: Roman Catholic Language: English, Filipino, Father’s name: Feddie F. Mutia Mother’s name: Elsa V. Mutia WORKING EXPERIENCE Customer Service Representative Capital One Based in (United Kingdom) ( Acquisition ) English Communication Trainer & Product Trainer Sitel Philippines Corporation 16th Floor Robinson Cybergate Tower One, Edsa Cor. Pioneer st. Mandaluyong City Cited as Most Improved Agent Sept. 2008 Mar. 26, 2008 – Dec. 14, 2008 Sutherland Global Services NetSpend Tier 2 based in (New Jersey) Doña Luisa bldg. Jacinto ext. cor. Villamor st. Davao City Mar. 06, 2009 – Mar. 14, 2011 VXI global Holdings AT&T Uverse based in (Austin, Texas) ( tier 2 TSR ) 2nd floor Robinsons Cybergate Bajada, Davao City 8000 Jan. 3, 2012 - Jan. 4, 2014 Convergys Davao Time Warner Cable Business Class based in (Los Angeles California) ( tier 2 TSR ) 4th floor, Abreeza Corporate Center Bajada, Davao City. 8000 Aug. 04, 2014 – Jan.4, 2015 Conectys Dukat account based in (Los Angeles California) English Communication Trainer & Product Trainer Filandia Bldg. Jacinto ext. Davao City May 27, 2015 – Sept 7, 2015 51talk English Language Teacher Philippines and China Davao City Philippines February 11, 2016 - Present EDUCATIONAL ATTAINMENT Name and Address of School Year Graduated College University of Mindanao BS Electronic Communication Engineering. 3rd year college / undergraduate. 2006 High School Stella Maris Academy/Rizal Memorial College. 2000 Elementary Stella Maris Academy 1996 ACTIVITIES Seminars JIB Call Center Training Davao City, Philippines Public Employment Service Office Pre seminar for local applicants Jan. 15, 2008 Oct. 19, 2007 CHARACTER REFERENCE Name Position / Affiliation Contact no. Mr. Rommel Cifra Team Manager Application Inquiry/Acquisition 16th Floor Robinson Cybergate Tower 1, Edsa Cor. Pioneer St. Mandaluyong City. -) Mr. Duane Salvame Subject Matter Expert Customer Service Representative IT Park, Cebu City Phil. -) Mr. Lorenzo Casas Subject Matter Expert Uverse Technical support Tier 2 2nd floor Robinsons Cybergate Bajada, Davao City 8000 -)