FELAM JOY PISCOS

I am a freelancer with a year of experience in E-commerce, virtual assistance, and social media management and marketing. 3 years of experience in customer service support. I have worked with companies and business owners with a couple of projects.

I can provide you a job delivered on time with quality and commitment. My services are customized to meet the specific needs of each client. I work collaboratively throughout the entire process and guarantee measurable results. An output that gives businesses profit and retentive customer satisfaction. I have learned this serving different kinds of businesses and clients all over the world.

Here is the list of tasks that I can offer you.

• product research

• product listings

• photo editing

• upload products on Shopify

• edit titles and descriptions to make readable and SEO friendly

• set up collections and basic menus

• monitor slow-moving products and drive them to best-selling products

• communicating with suppliers for the fast-moving and available products

• answering customer inquiries via phone, email, and chat

• order fulfillment

• article writing

• writing and editing content

• designing webpage layout: color scheme, pictures, videos and etc.

• determining Shopify apps requirements

• updating websites

• creating back up files

• On-Page Optimization

• Off-Page Optimization

• daily management of content and marketing across all social media sites

• create engaging, next-level content that drives brand development and customer

conversion rates

• social media content creation

• create a social media content plan

• social media account creation and management

• create and analyze a Social Media Management & Marketing Plan

• monitor daily stats and revenue

• set up a monthly and quarterly social media management and marketing plan

I am very dedicated and passionate in everything that I do. I'm very keen on details, organized and work with efficiency in all the tasks that I work on and will do. I am reliable and can work on my own. I will report the project's progress and reply to your questions. I am proactive and resourceful enough when carrying out a task. I am a good problem solver and able to think outside the box. I always do more than expected.

I can also help you with the following administrative tasks:

• data entry

• calendar management

• email management

• MS Office

• transcription

• web research

• appointment setting

• lead generation

• CRM database management

• forms and files management

This gives me the right experience and perspective that you're looking for.

I assure you that I will help you with your task on time with quality work and client satisfaction. My goal is to provide all freelancing services to make your business grow. My clients are my number one priority, and my services prove just how committed I am to their success. Contact me to find and learn more about how I can help you with your project or initiative. I look forward to talking to you. less