Felix Carmona

I'm a passionate, enthusiastic, and self-driven young man looking forward to helping your organization succeed. 

My background starts as a customer service agent back in 2014 in the outsourcing industry, two years later (2016) transitioned to tech support for one of the major outsourcing companies in the U.S. In 2017 I was selected to provide support for apps in the telecommunication industry via Chat and Email. Since 2017 until now I've been performing in the same area as a Supervisor of Customer Service and Tech Support. 

Experienced professional and excellent Customer Service/Tech Support skills, English, Spanish, Social Media Management, Chat and Email Support Including but not limited to: 

Office 365, billing and customer service. Hardware, Software technical support. 

Looking forward to meeting you! :)