Felix Jr Dauplo

I'm an ESL Teacher. I've been teaching online and offline for 4 years and 7 years experience specializing in customer service. 

I can do:

Chat- Customer Service (Inbound / Outbound)- Order Taking- Administration- Virtual/Personal Assistant, - Email handling- Web research- Data Entry.

Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.