FEOBE MARAVILLA
607 B Jazz Residence Makati City-
Cellphone no:-
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OBJECTIVES:
♦To be accepted as one of your working forces in your company.
♦Intend to build a career at leading corporate of high-tech environment with
committed & dedicated people, which will help me to explore myself and realized my
potential. Willing to work as a key player in a challenging & creative environment.
WORK EXPERIENCE
Spi CRM Makati
Nicanor P Garcia st Makati
Customer Service Representative
NetSpend- Financial Instituition Account
November 2016 - May 2017
Cocina Ysabella Catering
September 2013 - June- National rd.Putatan Muntinlupa City
Head of Sales and Marketing
JOB DESCRIPTION:
• Responsible in finding a client.
• Organizing the event
• Event planning and detailing for booked events.
• Communication with clients prior to events to initiate,negotiate and
closed contracts for all catered functions.
• Maximize Catering Revenues wherever possible.
• Coordinate Catering support services to provide complete client’s
satisfaction.
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Client contact and effective communication to ensure repeat
bookings.
]Received payments for clients bookings.
Serving the guest in the function if no Food Attendant Available.
Resolves complaints in a proper manner.
Update and increase client’s propects.
Doing monthly revenue report and account all the expenses.
Doing payroll of the employees.
Making Certificates for the employees
Making schedule for the waiters who are assigned in the event.
The Big Chill Inc.
Unit 111-112 Cedar Mansion 2 Escriva drive
Ortigas Center Pasig city
Human Resource- Payroll Assistant
January 11-July 16,2012
JOB DESCRIPTION :
• Collecting time sheets ang calculate if how many hours they
have rendered.
• Doing payroll/ payslip of the employees.
• doing employee's monthly contribution and deduction (sss,hdm
f, philhealth).
Mandarin Oriental Makati
Makati City
Food/Function attendant
September 2008 - March 2009
JOB DESCRIPTION:
• Providing good service for the guest
• Serving food and drinks for the guest.
• Make sure that the guest are satisfied with the service they
deserve to have.
• Welcoming them with the correct approach.
ON THE JOB TRAINING
THE APO VIEW HOTEL
CAMUS ST.DAVAO CITY
Accouting department
Office Clerk
Kitchen Department
Kitchen Staff/Buttler
SUMMER 2007
Housekeeping Department
Room Attendant
SEMINAR ATTENDED
♦CCA CULINARY SEMINAR
THE APO VIEW HOTEL
Summer 2007
Responsibilities
Interacts with the client to provide them with information and inquiries regarding products a
nd services.
Received complaints from clients/guest and make sure that the complaints are reasonable a
nd valid.
Think of immediate action to resolve the said problem or complain.
Be sure that the client is satisfied with the service.
Experience Gained
Enhance my patience in dealing with different kind of people.
Build camaraderie with my collegues.
Improve my communications skill specially in speaking English.
Proven to work with minimal supervision.
Computer expertise, with proficiency in all MS office programs .
Knowledgeable in Food and Beverages and services.
EDUCATIONAL BACKGROUND
♦DAVAO DOCTORS COLLEGE
Gen.Malvar st.Davao City
BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT
S.Y.2008
♦PASAY CITY ADVENTIST ACADEMY
Pasay City
S.Y.2004
♦ST. NICHOLAS ACADEMY
Quezon City
S.Y.2000
PERSONAL DETAILS
AGE:29 Y/O
SEX: Female
BIRTH DATE:March 30,1987
RELIGION:Roman Catholic
HEIGHT:5’7”
WEIGHT:60 kls.
CIVIL STATUS:
Single
REFERRENCE
Available upon request.
I hereby certify that above information is true and correct.
