Ferdinand Lirios

Ferdinand Lirios

$8/hr
Customer Relations Management, Logistics, Operation, Service Delivery Management, Administrative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
City Of Pasig, National Capital Region, Philippines
Experience:
22 years
FERDINAND J. LIRIOS Contact No. - Email Address:-Passport No. EC- Villa Reyes J.B. Miguel St. Bambang, Pasig City, Philippines CAREER OBJECTIVE: To experience works that will help me develop necessary skills and utilize my education to its full potential that in one way I can contribute and help for progress of myself and the company. SKILL/COMPETENCIES: • • • • • • • • • Computer Literate (Microsoft Office, Visual Basic, Basic SAP, Hardware troubleshooting) Assembling/disassembling computer components Encoding Possesses good interpersonal skills. Check Clearing, reimbursement and voucher preparation, cash flows, auditing, Move Coordination, Pricing, Customer Care, Decision Making Customer Service Six Sigma Yellow belt Six Sigma Green belt WORKING EXPERIENCE: SIRVA BGRS PHILS. 8TH Floor. W Fifth Avenue Building 5th Avenue corner 32nd Street BGC, Taguig City June 06, 2022, up to present Move Management Consultant Job Purpose: Move management consultants plan, coordinate, and oversee moves of their clients. Map each phase of a move and ensure it is executed smoothly, with as few disruptions as possible. Duties & Responsibilities ⚫ ⚫ ⚫ Coordinate relocation with lots of moving parts, apply skills both inter building and multi-location moves. Prepare all associated paperwork, maintaining accurate records and accounts and issue invoices in a timely manner. Handles AU, NZ Domestics, Interstate, Local Removal, Import and Export moves. AGS FOURWINDS INTERNATIONAL MOVERS INC. No. 8 Mercury Avenue Bagumbayan, Libis Quezon City Philippines January 22, 2018, up to October 6, 2021 International Move Manager Job Purpose: To perform monitoring activities of all clients, move and admin task to support its service level achievement. Duties & Responsibilities • Accept online and phone inquiry move both Local, International and storage and Pet Relocation inquiry. • Arrange and coordinates destination rates for export both for HHG and Live animals. • Prepare quotation based on collective and comparative rates provided by destination agent. • Manage Pet Relocation • Support Records Management • All admin task for Sales April 20, 2016, January 21, 2018 Office Admin Supervisor Job Purpose: To perform monitoring activities of all clients, move and admin task to support its service level achievement. Duties & Responsibilities a. Crew Paperwork Process all crew paperwork from the previous day before 10 A.M. including the below: • Client questionnaire form look for any issues and if there are some inform management ASAP. For all other feedback send to Mr Goodmove and scan to NSI. • Email client, except if negative feedback from the Client questionnaire form, looking for further feedback. • Crew instructions and commercial trip ticket to be scanned and saved under one file and NOT to be sent to the agent. • Packing list (four signatures for import and two signatures for export), loading list, delivery order (imports) and the Client questionnaire form to be scanned under one file which will be attached to NSI and sent to the client for export and agent for import. B. Insurance For import: any AGS to AGS import bookings if there is damage, and if the effects have been insured, we will start the insurance claim. For export ensure that all insurance certificates have been issued for all export insurance. C. Pet Shipments Arrangement and handling of pet relocations after sales have booked a job. D. Accounting support Purchase invoice processing Cash document processing Investigation into any special case or abnormality E. RMS (Records Management) • • • • • • • Other RMS invoicing Payment Collections With Holding Tax Certificate Compilation Matching of Invoice with payment and difference to 444300 With Holding Tax RECON 444300 With ACTUAL CERTIFICATES Making sure the RMS AGESIT IS UPDATED AND MATCHED Weekly update of incoming payments for the week Assist on Admin Task from Time to Time To support the General Manager with any tasks or ad hoc jobs discussed. BENBY ENTERPRISES – ACCT. HANDLED 218 Banawe St. Brgy. Manresa Q.C, Phils. October 15, 2013, to December 31, 2014 Warehouse Team Leader Job Purpose: To perform monitoring activities of warehouse personnel to support its service level achievement. Duties & Responsibilities A. Receiving Efficiency • 100% checking of all goods to be received. • Making sure the right bin tag and labeling are properly followed. B. Dispatching Efficiency • Checks and monitors dispatcher’s productivity and efficiency. • Fills-up daily OT forms of all warehouse personnel. • Monitors trucks arrival for loading. Monitor trucks during loading & deliveries. • Take actions on urgent concerns of dispatchers, staging and trucker crew. • Implements new procedure in dispatching. • Investigates problem encountered by other departments involving dispatchers. • Dispatches trucks when necessary. Estimates and studies the weight and the volume of goods to be loaded at the truck. C. Acts as Human Resource enforcer • Making sure that all follows the company’s code of conduct. • Issuance of memo for concerned personnel. • Monitor warehouse personnel attendance. • Evaluate warehouse personnel for their performance. D. Other • May be required to perform other warehouse operation functions as directed by the superiors. • Performs other related duties as may be assigned either in support of departmental goal attainment or for own personal training, education and development as planned by the superior. • Extensions of warehouse supervisor. BENBY ENTERPRISES – ACCT. HANDLED 218 Banawe St. Brgy. Manresa Q.C, Phils. February 04, 2013, to October 15, 2013 IMS Controller Duties & Responsibilities • Assist in maintaining inventory levels and inventory control procedures. • Review work orders, checking the accuracy against actual inventory. • Compares inventory value recorded in the Material management computer system (SAP) to what the value is in our Excel file and reconciles discrepancies. • Complete daily shipping and receiving. • Monitor on-hand inventory and assist in preparation for physical and cycle count. • Encode and update location map record and stock levels. • Responsible for the reconciliation of inventory stock records. SUPPLY CHAIN SOLUTIONS MANAGEMENT INC. (SCSM) Acct. Handled RMI Compound Jordan Warehouse 1-4 Km 17 West Service RD. Cervantes St. Parañaque City, Phils. June 15, 2011, to February 04, 2013 Outbound Asst. Team Leader Operations Duties & Responsibilities Dispatching Efficiency prepares & monitors reports. • Checks and monitors dispatcher’s productivity and efficiency. • Fills-up daily OT forms of all warehouse personnel. • Monitors trucks arrival for loading. Monitor trucks during loading & deliveries. • Take actions on urgent concerns of dispatchers, staging and trucker crew. • Implements new procedure in dispatching. • Investigates problem encountered by other departments involving dispatchers. • Dispatches trucks when necessary. Estimates and studies the weight and the volume of goods to be loaded at the truck. • Re-routing. • Prepares inefficiency Memo warehouse personnel & issues notice of late arrival to truckers. • Does incident report on late and failed deliveries. SUPPLY CHAIN SOLUTIONS MANAGEMENT INC. (SCSM) Acct. Handled RMI Compound Jordan Warehouse 1-4 Km 17 West Service RD. Cervantes St. Parañaque City, Phils. May 08, 2010, to June 14, 2011 I.T. Assistant Team Leader Duties & Responsibilities • Encodes Invoices, RA or Counter Receipt and Releasing of counter receipt. • DR preparation, printing of loading confirmation & delivery receipt preparation in monitoring loading. • Printing Route Master list (system generated) for daily reports. • SCSM file checking, Memo issuance and monitoring operations during night shift. LI & FUNG (Formerly IDS Logistics) Acct. Handled Acsie Compound West Service Rd. Parañaque City, Phils. October 05, 2007, to June 20, 2008 Administrative Assistant Transport and POD Clerk Duties & Responsibilities • Monitor all deliveries in GMA and VisMIn area to ensure that it was delivered on time. • Monitor all Proof of delivery documents necessary for collection purposes (GMA & VISMIN) • Double check all remitted documents if there’s any discrepancy. • Transmit all documents necessary for collection purposes on agreed lead time. • POD clearing in WMS Exceed. • Encode all POD documents received for a daily manual POD Monitoring. And check all pending POD’s. • Clearing trip ticket of trucker. • Request estimated freight cost every 15th & 30th of the month from forwarders for monthly accruals. • Prepare the monthly KPI Report (Weekly delivery and POD accuracy & analysis and weekly skewing units dispatch). • Prepares the monthly Business Review (Delivery and POD Performance, Vismin Order vs. Freight cost, Serve Invoices vs. RUD, RUD summary for GMA and Luzon, and delivery issues.) • Arrange all files in the section to ensure that all is ready for immediate inquiries. • Answers all delivery inquiries and coordinates any problems that may arise for proper dispositions. EDUCATIONAL ATTAINMENT: COLLEGE LEVEL INFOTECH INSTITUTE OF ARTS & SCIENCES Course: BS Computer Science 3f SPS Building Plaza Bonifacio Pasig City, Phils. -) SECONDARY LEVEL RIZAL HIGH SCHOOL Caniogan Pasig City, Phils. -) PRIMARY LEVEL BAMBANG ELEM. SCHOOL Bambang Pasig City, Phils. -) _____________________________________________________________________________________ SEMINARS ATTENDED: Business Etiquette: Phone, Email and Text LinkedIn Courses April 20, 2023 Six Sigma: Green Belt LinkedIn Courses Finished April 20, 2023 Customer Service: Handling Abusive Customer, Creating Positive Conversations with challenging Customer, Empathy for Customer Service Professionals, De-Escalating Conversations for Customer Service, Delivering Bad News to a Customer LinkedIn Courses: Finished March 28, 2023 FIDI Handling Claims (February 2017) 8 Mercury Ave. Bagumbayan Libis Quezon City, Philippines Six Sigma (April 9-11, 2015) Conference room, YTK Compound Taguig City, Philippines Record Management (June 15-16, 2015) 8th fir. Ortigas bldg., Ortigas Pasig City, Philippines Round Table Discussion December 7-8, 2004 Life Planning Education & Foundation of Adolescent Development Chelsea rm. Hotel Kimberly Malate, Manila, Philippines LPE August 20-22, 2004 Experimental Run Life Planning Education for Adolescent Reproductive Health National Youth Commission (NCR), Foundation of Adolescent Development (FAD) Chelsea rm. Hotel Kimberly Malate, Manila, Philippines Leadership Training November 23, 2003 SIBOL, B.O. Kapitolyo Pasig City, Philippines Character references may be available upon request. _________________________ Applicant Signature
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