Fiona Marie Mendoza

I performs advance remote PC diagnostic and repair, PC optimization on client computers also performs in depth analysis, diagnosis and immediate resolution of client computer issues. I fill out Log forms with accurate, complete and detailed information for tracking and record purposes. I have the ability to be flexible

to work on assigned schedule given by the client as required by the project. Also offered technical support to customers on a variety of telecommunication products. Took inbound sales and outbound calls. I will be able to handle customer questions and also engaged in customer service activities and service calls and inquiries from customers all over the US. I am willing to help and be able to resolve your issues with less supervision.