Delivering exceptional international customer service by narrowing down issues, processing requests too. Driving mandatory training during Inductions, Process reinforcements. Weekly/Monthly/Quarterly management presentations.Planning and implementation of events such as client visits, town hall, all hands meet, workshops.Managed the process of On-boarding and Off-boarding process and managing the monthly Staffing report. Initiated Background verification for new joinees.MS Word, Powerpoint, Excel knowledge. Providing new user accesses in the system.