Frances Joy Mercado

Hi! I'm a perfect fit for an experienced virtual professional you are looking for!

I know you need someone to make your work more manageable and move forward with your projects.

It seems your Asana tasks just keeps changing due dates because of your fully-loaded priority tasks, and you don't have time anymore. I know it gets worse when it is already your business peak season or Holiday is about to come. But, don't stress too much! If I work with you, I guarantee all backlogged tasks will be completed on time. Rest assured, you will not worry about anything because your business is in good hands.

I have expertise in:

Customer Service (Email, Phone, Chat)

Ticket Management in Freshdesk

Order management (Shopify, Amazon, Walmart): Create orders, refunds, returns, exchange, order fulfillment, creating invoices and inventory checks

Channel Management(Shopify, Amazon, Walmart): Edit and upload products, fix listing errors, monitor Amazon Account Health, file dispute or appeals on Amazon product violations

I also take online courses to upskill. I love to upgrade so I can offer more services to my clients.

Let me know how I can help you.

This is Frances, at your service!