Franchiedee Roldan

Just call me Chindee, and eyeing to become a badass and rockstar freelancer. I have 6 years experience of handling eCommerce company (Watch fashion Pte. Ltd), a top seller of genuine watches in Singapore and worldwide. I respond to 300 emails per day about queries and concerns. I also actively answer Paypal disputes and settle chargebacks. On a daily basis, I process sales orders from customers through web-based system, send tracking numbers for express mails and registered mails, check thoroughly if the items were packed correctly, coordinate with third-party courier for the shipments local and globally. I also check emails if the buyer wants to cancel orders or any requests before shipping. I also lists products to websites and other different marketplaces like Ebay, Carousell, Qoo10, and Lazada. Ensure the accuracy of product description and monitor price against competitor. Those slow-selling product listings are modified to optimize in search engines.
on the other hand, I've worked in a bank for 6 years and practiced general accounting/bookkeeping for 4 years.

The following are Programs and Applications I'm proficient with:
●Google Docs
●Google Sheets
●Retail Pro
●Linnworks Order Management
●Price Spectre
●Kount Agent Web Console
●Paypal / Braintree / Skrill Payment Gateway
●Product Manager for Magento
●Big Commerce
●PrestaShop
●Trello
●Canva

Currently, I handle my own online travel agency https://www.facebook.com/sglahtravel with 60++ all positive and authentic reviews and almost 1.8k likes. I also enrolled to Social Media Academy to undergo a transformation to become an elite social media marketer.

Let's make it happen and work together!