Frederick Boaging

FREDERICK DAYUSAN BOAGING VIRTUAL ASSISTANT I am a Virtual Assistant with over 3 years of experience working in the BPO industry. My work focuses on Administration, Email/Chat and Phone Support. CONTACT INFORMATION - Baguio City 2600, Philippines https://frederickboaging.home. blog/- EDUCATION BACKGROUND University of Baguio HOTEL AND RESTAURANT MANAGEMENT CLASS OF 2008 SPECIALIZATIONS • Email/Chat Support • Customer Service • Social Media Management • Calendar/Email Management • Administration Support • User Experience Research WORK EXPERIENCE Virtual Assistant TASKBULLET Carry out multiple administration duties, including replying to emails. In charge of overseeing multiple Social Media accounts simultaneously Phone Support/Customer Service Customer Service Representaive SITEL - BAGUIO CITY SEP 2016 TO MARCH 2018 Taking Inbound Calls Processing Orders Basic Troubleshooting of Equipment Order Taker - Customer Service SWISS CHALET - CANADA April 2015 - Sep 2016 Placing Food order Maintained quality service Email/Chat Support