PROFILE
Addressing issues is what I do best! And yes, that includes satisfying
customer's needs & wants. I assure you I've had a solid experience when it
comes to handling customers, giving them support, and responding to their
queries as well. I am hard working, detail oriented and I was working as a
Customer Service Representative in the past. I work well independently and
with little oversight, I maintain calm under pressure and adapt to meet the
unique needs of each customers. Please give me an opportunity to provide
an excellent work for you. Based on my skills and prior experience, I am
confident that I can do a great job for you.
EDUCATION
• JOSE MARIA COLLEGE
Bachelor of Science in Social Work
GABRIELA
A.
GABAO
VIRTUAL ASSISTANT/CUSTOMER SERVICE
REPRESENTATIVE
EXPERIENCE
• OUTBOUND COORDINATOR | FASTPROMOUSA
As an outbound coordinator, my main job is to write
invoices, respond to text messages and emails, check for
weather updates, confirm appointments, and make
outbound calls.
• CUSTOMER SERVICE REPRESENTATIVE|FLAGSHIP ONE
I provide information and focus on answering incoming
calls and chats. As a customer service representative,
my goal is to provide excellent service to customers'
questions, concerns and inquiries.
• CUSTOMER SERVICE | STREAMLINEBATH
My job is to confirm orders from customers, make sure
they get the correct unit with the right configuration. I
also respond to customers' questions and inquiries.
• VIRTUAL ASSISTANT | STAY WITH EMPIRE
CONTACT
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I do various daily tasks such as responding to Facebook
messages, rephrasing and rearranging words and photos to
keep listings current, managing emails, invoices, and
responding to guest reviews.
SKILLS & QUALITIES
• Customer Service • Shopify • Zendesk • Order Fulfillment • Project
Management • Lead Generation • Data Transcription • Data Mining •
Microsoft Offices • Google Spreadsheets • Social Media Management
(Facebook & IG) • Knack • Eviivo • Gumtree • Airbnb • Bookings.com
• Mailchimp • Tripadvisor • Yell
KEY FEATURES
Panacan, Davao City
Philippines, 8000
Age:
Birthday:
Civil Status:
21 years old
June 19, 2000
Single
