Gazelle dela Pena

Gazelle A. dela Peña Cainta, Rizal, Philippines |-Professional Experience ATDC Sdn Bhd, Kuala Belait, Negara Brunei Darussalam Trainer cum Course Coordinator (February 2010 to May 2017)  Assisted the Manager on marketing of ATDC courses, process improvement of training routines/logistics, preparation of business communication/tender/ proposal, maintenance of an effective filing/retrieval system of information, mobilization and demobilization of ATDC lecturers and guests, and management of petty cash;  Supervised the Secretary in maintaining the ATDC Course Database and on preparation of IDs and certificates and food requests for participants;  In-charge of responding to queries from clients regarding course availability, course fees, etc;  Updated course calendar on a daily basis;  Prepared invoice to clients and followed up payment; TELETECH HOLDINGS Inc., Cainta Delivery Center Executive Assistant (December 2007 – December 2009)  Provided high level support to the Vice President for Operations (2007-April 2009) and to the Regional, Executive and Program Directors on scheduling meetings and conference calls, arranging travels, consolidating weekly/monthly reports, creating expense reports, writing correspondences, and providing assistance on their research needs or any administrative reports.  In-charge of procurement, promotion, sales and inventory of TeleTech corporate items for employees;  Documented minutes of Daily Status Report meetings, Center Leadership Team Meetings and Bi-monthly meetings of North Luzon Support Teams;  Assisted in ensuring that logistics are covered during client visits, teambuilding activities, and meetings with VIPs; Agent     Talent Acquisition Specialist (August 2007 – November 2008) Screened applicants for agent and business support posts and administered computer-based tests; Prepared weekly list of vacancies and handled job fair-support tasks; Prepared monthly background check report; Performed front desk functions such as preparing of end-of-day report, administering client-specific exams and scheduling candidates for medical exams/job offer. Trade Union Congress of the Philippines (TUCP) Research Department Staff (July 2002 – August 2007)  Prepared, coordinated, documented and implemented activities for various project activities, e.g., ILO/TUCP Project on Capacity Building of Leaders of Trade Union Youth Organizations for Promoting “Decent Work for Youth”;  Assisted in the preparation and computation of petitions and position papers for wage increase for all regions;  Assisted in implementing monthly Community Leadership Training, Regular Consultation Meetings with Field Trainees and focus group discussions in Bataan, Laguna, Subic, Cavite and NCR;  Researched on labor issues and various issues concerning women and children;  Edited activity reports of field trainees for grammar and syntax. TUCP/United Nations Population Fund (UNFPA) RH (Reproductive Health)@ Work: Increasing Access of Vulnerable Workers to RH Services in Two Cities Project Project Officer (August 2005-March 2007)  Prepared, coordinated, and implemented various project activities including networking activities with nongovernment organizations.  In charge of preparation of activity reports and budget liquidations. TUCP/American Center for International Labor Solidarity (Solidarity Center) Anti-Trafficking in Persons Project Project Assistant-Media/Admin (June 2004-July 2005)  Assisted in the development of information materials in aid of the advocacy/lobby work initiated by the Project;  Documented Project’s success stories and significant activities and accomplishments. Solidarity Center/TUCP Anti-Sweatshops Campaign Project Project Assistant-Writer (July 2002-May 2004)  Helped develop information materials in aid of the advocacy/lobby work initiated by the Project. Wrote human face stories. Helped document the Project’s success stories and significant activities and accomplishments.  Documented area level and task force meetings.  Tracked progress of publications.  Assisted in preparation, coordination, and actual implementation of various project activities such as training on media skills and research techniques. Education    BA Philosophy (University of the Philippines-Diliman), June 1999 to April 2002 BA Journalism (University of the Philippines College Baguio), June 1998 to March 1999 Completed 18 units in Journalism Civil Service Exam eligible. Relevant Trainings                Managing Tomorrow’s Workforce, 19-20 August 2015, CONFEX, Brunei Workshop on Writing Winning Tender Proposals, 10-11 February 2015, CONFEX, Brunei Professional Image Branding Workshop, 4 November 2014, CONFEX, Brunei Hiring Strategic Human Capital, 27-28 November 2013, CONFEX, Brunei Secretaries and Administrative Professionals Conference, 26-27 April 2012, Imageinx, Brunei Senior First Aid, 22 – 24 March 2012, ATDC Sdn Bhd, Brunei Oracle Iprocurement eLearning Courses; 2008, TeleTech, Philippines Accent and Conversational English Champion Acceleration Program; September 2007, TeleTech, Philippines ILO/JILAF Trade Union Training on Employment Policies focusing on Youth; July 2007, Turin, Italy and Tokyo, Japan ILO/SKILLS-AP/Korea Regional Planning Workshop on Skills Recognition of Migrant Workers; April 2007, Bangkok, Thailand International Conference on Reproductive Health Management; May 2006, Philippines Results-Based Management, Logical Framework Approach, Monitoring and Evaluation Workshop, November 2005, UNFPA, Philippines Information Technology Training, November 2003, New Horizons Computer Learning Center, Philippines Media Skills Training, Policy Review and Editorial Services (PRESS), April 2003, Philippines, Seminar on Research Techniques, Philippine Center for Investigative Journalism, October 2003, Philippines