Gemalyn Laccay

PROFILE To acquire knowledge and skills on actual job environment, apply what I have learned in school and to offer my service and determination throughout the years that the company needs my service.-- GEMALYN LACCAY EDUCATION June 2016-August 2021 PLT COLLEGE INC., BAYOMBONG NUEVA VIZCAYA Bachelor of Science in Information Technology Domang Dupax del Sur, Nueva Vizcaya, Philippines EXPERIENCES August 2021 - Present AGRIZKAYA COOPERATIVE FEDERATION BAMBANG, NUEVA VIZCAYA INFORMATION TECHNOLOGY STAFF Manage, maintain, and repair IT system. My responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software Lay-out design, printing labels and packaging materials. Manage Social Media Accounts: -Take & Prepare orders from online costumers. -Advertising products. SKILLS Design Layout Update/Encode daily records or transactions using Microsoft Excel CASHIER Provides a positive customer experience with fair, friendly, Microsoft Office and courteous service. Networking Resolves customer issues and answers questions. Troubleshooting Itemizes and totals purchases by recording prices & Friendly and positive attitude operating a cash register. Excellent customer service Collects payments by accepting cash, check, or charge Active listening payments from customers and makes change for cash Excellent communication skills customers. Balances cash drawer by counting cash at beginning and end of work shift. Provides pricing information by answering questions. Maintains checkout operations by following policies and procedures and reporting needed changes. Maintains a safe and clean working environment by complying with procedures, rules, and regulations. Bank transactions. Inventory in & out products. SEMINARS & TRAINING 14TH YOUTH CONGRESS ON INFORMATION TECHNOLOGY. (SEPT. 27, 2016) LEADERSHIP TRAINING: I AM A STUDENT LEADER.. AN AGENT OF CHANGE. (DEC.12&13, 2016) DESIGNING TRIFOLD BROCHURE USING MS PUBLISHER. (MARCH 04, 2017) MULTIMEDIA USING MICROSOFT ESSENTIAL. (MARCH 11, 2017) MULTIMEDIA IN BUSINESS & EDUCATION. (AUG. 05, 2017) KAYA NATIN YOUTH LEADERSHIP ACADEMY: KNOW, INNOVATE, CREATE, START. (SEPT. 1&2, 2017) 15TH YOUTH CONGRESS ON INFORMATION TECHNOLOGY: ENGINEER A BETTER FUTURE. (SEPT. 07, 2017) LIVELIHOOD ON PRODUCT PACKAGING IN COMPUTERIZED DESIGNING. (SEPT. 16, 2017) LEADERSHIP TRAINING: UNLEASHING THE LEADER IN YOU. (FEB. 9&10, 2018) AWARDS RECEIVED SPECIAL AWARD ( JANUARY 17,2017) OUTSTANDING VOLUNTEER AWARD (AUGUST 08, 2017) RECOGNITION FOR DEDICATION AND EXCELLENCE. ( FEBRUARY 28, 2018)