CORE STRENGTHS
Team Player Stress Management Enthusiasm Computer Savvy
Detail – Oriented Goal – Driven Creative Persistent
Problem Solver Optimistic Punctual Phone Etiquette
WORK EXPERIENCE
Customer Service Representative
Omega HealthCare Inc – Cebu City November 2016 – August 2017
Customer Service Representative
EXL Services Inc – Cebu City July 2015 – July 2016
Customer Service Representative
ePerformax Contact Centers & BPO March 2011 – June 2015
EDUCATION
Bachelor of Science in Biology Mindanao State University – General Santos City 2001 – 2007
SEMINARS AND TRAININGS
PERFORM Conference Cebu City 2014
Call Center Training General Santos City 2007
English Language Proficiency and Accent Neutralization Davao City 2007
Career Workshop Cebu City 2006
Medical Transcription Training General Santos City 2006
SKILLS
Professional phone etiquette, telemarketing, stress management, excellent in organizing people into motivated small groups, computer savvy (MS office and Internet Application), basic computer troubleshooting, good command in English both oral and written.
CHARACTER REFERENCES
Ms. Diana Yeh, Team Leader
Omega HealthCare Inc – Cebu City
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Mr. Ramil Alberto, Team Leader
Omega HealthCare Inc – Cebu City
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Mr. Jim Llauder, PDEV Coach
ePerformax Contact Centers & BPO – Cebu City
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