Ghazanfar Abbas

Administrative Assistant with 6+ years of experience organizing presentations, preparing facility reports, and maintaining confidentiality. Possess a B.A. in History and expertise in Microsoft Excel. Looking to leverage my knowledge and experience

.heck webmail and update news

conduct facility audit

Update inquiry recording sheet

Collect new inquiries from CRM

Collect NVS card from the sales department and update the customer database

Make SSI follow-up calls

Make FFS calls to customers.

Conduct CSI and SSI survey

Update obey a reports

Prepare monthly reports

Prepare CIM reports

Conduct kaizen

Record and surmise customer database.

Prepare customer satisfaction index survey report

administer IV Curve Testing project.

Manage Performance ratio testing

checking computer equipment for electrical safety.

Maintaining records of software licenses.

Arrange obya meetings

Preparing staff salaries

Creating spreadsheet.

Creating tables.

Data Entry

Creating pivot tables.

Running and creating macros.

Data analysis.

Data visualization.

Validating data.

Creating document

Handling Inquiries

Listen and respond to customers’ needs and concerns

Solving Problems

Handling Complaints