Gilbert R Emano V

I am an experienced english-speaking Virtual Personal Assistant and Process improvement specialist, with over 10,000 hours! I can help you get organized and reach your goals. I am a strong team leader, and excellent team player, a multi-skilled professional with strong background in corporate communications, accounts management, data collection and analytics through excel, and complaints/customer service. I possess outstanding verbal and written communications skills and have years of proven ability to provide superior support for corporate officers and executives from North America and Australia.

I can provide all kinds of administrative work virtually. My services includes but not limited to web research, data entry, process improvement, email management, customer support, documents creation and editing, complaints management and other administrative roles. I am willing to be trained and to learn new skills every time. I am hard working, detailed oriented and honest freelancer. I want to establish a long lasting, trust worthy relationship to my future clients.

Since I worked in the business process outsourcing industry, my background in Customer Support and Complaints Handling would enable me to be a valuable contribution to your company. I have worked in TeleTech as an Associate Lead/Subject Matter Expert managing a Telco company's in their complaints department. My expertise in MS Word, Excel (Specially) and PowerPoint would greatly contribute to increased productivity and excellent client relations on many levels.

I am an efficient team player as well who can be depended on to roll up her sleeves when the going gets rough. I bring to the table exceptional organizational, time management and problem solving skills and a proven capacity for meeting company objectives and demands with a high degree of tenacity. I feel confident that have what it takes to hit the ground running and strengthen your organization. When finding virtual assistants, it’s important to choose professional BPO companies whose candidates have experience and training. The Philippines regularly scores highly on the Global Competitiveness Index, making them a great option for writing, content and communication task outsourcing. Hiring me is not a mistake. I am the missing link in your road to success.