Glenn Lester J. Raganit

GLENN LESTER RAGANIT Address: Phone: Email: SSS: PHILHEALTH: PAG-IBIG: TIN: 41A E. Hermosa Street Brgy. San Roque Pateros Metro Manila -- OBJECTIVE To provide satisfaction and top quality outputs are my top priorities and also offering an exceptional ability towards work. JOB EXPEREINCE Customer Service Representative / Customer Relationship Manager TELUS INTERNATIONAL INC. Date from Jan. 26, 2022 – up to present Job descriptions: Financial Account - Assisting customers on a daily basis - Providing account information / Inquiries - Processing payments - Processing card request & card activation - Filling disputes & fraudulent transactions Retail Account - Assisting customers on a daily basis - Providing account information / Inquiries - Processing refund and return request - Filling fraudulent & unauthorized transactions Administrative Assistant / Messenger MMA COMPETENT INC. (OILINK INTL. COPR) Date from Feb. 04, 2020 – Oct. 29, 2021 Job descriptions: - Filling of confidential files & document of the company. - Assign on daily bank deposit - Responsible to do the payment of utility bills & other expenses of the company. - Assign for the submission of different type of documents to government agencies.- Perform administrative task such as Data Entry, purchasing of office supplies and other clerical work. Planning and Material Control FCF MANUFACTURING CORPORATION Date from Jul. 06, 2017 – Jan. 23, 2020 Job descriptions: - Preparation and updates of daily material status report. - Monitoring of raw materials estimated time of arrival from various sources like ERP system to insure the production productivity and accurately planned. - Perform Data Entry, Email handling and other clerical work. Helping my department to run everyday operation systematically and successful. Assistant Planner / Data Encoder SERVICIO FILIPINO INC. (PETRON BATAAN REFINERY) Date from Sept. 14, 2014 – May 12, 2017 Job descriptions: - SAP data base operator - Preparation of weekly work routine, data and information generated from SAP database - Responsible for Weekly highlights report for sections routine work status and update - Assisting supervisor on a daily basis SKILLS Proficient in Microsoft Office application (MS OFFICE/EXCEL/POWERPOINT/OUTLOOK etc.) Knowledgeable in using of different CRM’s data base such as SAP and ERP system, AWS, WORK FORCE. Knowledgeable in Internet and basic computer applications such as Photoshop and Google Sheets Can perform administrative task such as email handling and conducting inbound/outbound phone calls etc. Efficient and accurately updates important documents EDUCATION Tertiary: Limay Polytechnic College Limay, Bataan Associate in Computer Science (2yrs- Secondary: Jose Rizal Institute Orion, Bataan-