As a Curadebt CS Dept. Specialist, I was responsible for responding promptly to client inquiries, questions and/or issues that they are having with their accounts, as well as giving clients information about our services. You will communicate with clients through multiple channels, including email, online chat and phone. If you like the idea of working closely with high ticket clients to resolve problems across a wide range of scenarios, then you will love this position.
Training on our specific protocols, services and system processes will be provided. This is work that can be done from virtually anywhere, but a quiet working environment with strong and reliable internet is required. You will be working remotely from your home and communicate with our online team on a daily basis. You must own a relatively new laptop or home computer.