Gobalakrishnan Venkataraman

Gobalakrishnan Venkataraman- Chennai| - | linkedin.com/in/gobalakrishnan-venkataraman-a/ Career Summary:    2 Years of work experience at Respro Labs as a Technical Admin, 1 year as a Senior Manager of operations at Lark Holidays & Currently working as a project manager in SPI Global technologies SEO management for official websites, managing multiple projects to be published on a schedule & teaching young adults about the various aspects of modern technology for projects Knowledge about various microcontroller boards, designing of various industrial products, fundamental of business organizations & robotics, Social Media Management for administrations Academic Details:    B.E in Electrical & Electronics Engineering from SRM Easwari College. (2013 – 2017) High School from Holy Family Convent Higher Secondary School -) Middle School from Prince Matriculation Higher Secondary School -) Work Experience: SPI Global - Project Manager Chennai June 2020 – Present Role:     Completing projects within the TAT provided for the title to satisfy the management Managing the production team, copyediting, art and logistics team to get the best end product Maintaining a good relationship with the editors to produce the best version of their book Bridging gaps in other teams to fulfil the role of project manager to complete the projects Snapshot:     Handled the management focus on completing projects with a tight schedule in Q4 by creating a process of following the projects in a timely fashion and closed 20+ titles to the satisfaction of the management and authors Oversaw a high level editing project which left the copyediting team puzzled and I stepped in bridged the communication by explaining the level of copyediting required which closed the title in a smooth manner Handled the communication gap between the authors and management by devising a protocol to communicate with them by acknowledging their e-mail and providing them with a solution for their queries in a timely manner to their satisfaction Acted as a backup in a different team due to a leave of absence, learned the differences in titles and workflow in a quick fashion and completed them in a timely manner earning praise from management and clients Gobalakrishnan Venkataraman- Chennai| - | linkedin.com/in/gobalakrishnan-venkataraman-a/ Lark holidays – Senior Manager of Operations Chennai May 2019 –May 2020 Role:    Interacting with the customers to know their requirements and guiding them through the plan Maintaining and updating the official website with proper keywords for SEO management Taking care of the operations and customers to obtain customer satisfaction with their travel Achievements:    Handled customer communication mishaps and subsequent drop in sales, by identifying opportunities for improvement in customer journey & implementing appropriate solutions that resumed old sales levels within four weeks Managed the drop in sales due to a lower digital exposure by crafting a strong SEO management and exposing the establishment in well-known sites such as Trip advisor and Expedia which improved the in-flow of new customers for the company Satiated the customers quench for queries and requests from the planning stage to travel by being available for all their calls and providing them with a proper itinerary to make them feel safe and secure which led to them give outstanding reviews Respro Labs – Technical Admin April 2017 – April 2019 Role:     Building Prototypes/Products for various requirements tasked to us by corporations and students A back up teacher to teach young adults about the latest hardware and software technologies Assisting students with crafting their projects and helping them present it for their final year Conducting workshops about prototypes across colleges to inspire a wide range of students Achievements:    Tackled a problem of youngsters being less enthusiastic about technology by creating a competition to make them create products from their household items which enticed many and made them create various prototypes from various products Handled an absence of a colleague who was to teach embedded systems to a classroom of adults by presenting them with a material prepared in the neck of time which stirred interest in students regarding the practicality of the subject Helped students who were facing time crunch with their final year projects by crafting ideas and assisting them by executing the ideas and completing their projects in a timely manner to satisfy the students and their respective universities Gobalakrishnan Venkataraman- Chennai| - | linkedin.com/in/gobalakrishnan-venkataraman-a/  Managed the drops in interest amongst budding students by conducting multiple workshops in building prototypes across various institutions in the state to re-ignite spark which was achieved with multiple success stories Competencies: Technical Microcontroller Boards, Circuit Diagrams, Power Point, Microsoft Office, Word press & SEO Optimization Marketing Adobe Premiere Pro, Sony Vegas Pro & Adobe Photoshop Courses Learned Fundamental of business organizations at Cousera, PLC & SCADA, Auto CAD, Fundamental of Robotics, Fundamentals of digital marketing from Google, CRM, Effective presentation & Presenting data, Unique Value proposition, Sales forecasting & Strategic planning. Effective Business Websites & Selling Online, Energy Efficiency from HP Life, Leadership & Programme management in IPC from WHO. Protection Anklet for women, Chucking Detector & Automated solar panel maintenance system Prototypes Crafted Non-scholastic Activities: Content Creator    Worked on my personal blog called as Paul96.org which talked about the various TV shows, the characters, storyline and the overall impact of the shows over the world Administrated two YouTube channels which were dedicated to gaming & movie reviews where I personally edited the videos & handled the promotions for the channels Organized several different programs and events such as quizzes, gaming centre, design challenges during the symposium in college days Athletic Trailblazer   Jan 2017 – Mar 2018 Jan 2006 – Jan 2009 Captained my volleyball team to victory in the inter-school completion despite the low morale due to several injuries and misunderstanding in the team amongst key players Secured myself a place as an all-rounder for our local district cricketing team and winning key games in the tournament