Greggor Navarro

GREGGOR NAVARRO 40K Bronze St. Tugatog, Malabon, NCR Philippines - -PROFILE I am a multi-skilled individual with capabilities to adapt to in various roles. My experience gained assisted me perform in a fast and efficient way. I have acquired knowledge from different industries such as Tourism, Manufacturing, Telecommunication, Automotive, Human Resource, Information Technology, and Human Resource.  Strong Analytical Mind – Capable of handling tasks on a high level of responsibility. In such way of creating a logical solution towards making a decision.  Driven team orientated individual– Capable of working towards and exceeding targets in both teams and individually.  Sales - Ability to persuade clients and urge them to have a strong decision on purchasing a service or product by creating urgency.  Above Par Negotiation Skills - Able to engage with people using tactical empathy.  Job Training and Development – Capable of understanding in depth the business process in a quick way. Sharing this information to new hires can effectively shorten the learning curve. WORK EXPERIENCE GoGuide Australian Business Directory, AU August 2016 to July 2018 Country Sales Manager/Sales Trainer  Daily Sales Operation – Ensure that all sales agent are on target and all management level employees are handling their people well.  Sales Coaching – Hand’s on employee development for entry level to management level employees  Marketing Strategy – Develop a strategy to ensure that sales are met on a daily basis using proper marketing approach. Create promotion and strategy to acquire new prospect and attract to subscribe in our platform.  Sales training – Train people to understand the product well and ensure that new employees are able to know how to sell in a scientific and logical way. Intern Avenue, UK September 2013 to October 2016 Accounts Manager/ Human Resource / Admin /Sales  Account Management – Ensure high quality of satisfaction is achieve by clients/business in using the service.  People Management – Leading a small team in a cohesive manner to provide high quality customer service.  Sales – Gain revenue from converting businesses to purchase service by the businesses.  Business Analysis – Identifying trading patterns to forecast sales and ensure necessary staffing and stock levels.  Recruitment and Training – Responsible for vetting and training new members of staff.  Maintain Admin site– Maintain Admin site for the back end support  Business Development – Assist in the creation of the business plan and research on how to make it innovative.  Market Research – Find connections with different organization to establish certain partnership and deals. Major Accounts Handled:  AOL  Lloyds Banking Group Plc.  Liquid Nexxus  Minicabit UK  Star Computers- UK  Centrica  Transputec  Mondelez International Rainbow Furniture March 2015 to May 2016 Co-Founder, Operations Lead  Marketing - Execute the business plan and implement strategies  Supplies Logistics - Ensure that all raw materials are in tact for production. Coordinate with suppliers such as lumber, foam, cloth, etc…  Daily Operations - Ensure that all staff meets their required target on a daily basis Virtual Staff Connections July 2013 to September 2014 Regional Director of Marketing  Human Resource - Hire, train and oversee the development of employees/contractor  Reporting - Prepare and present reports/presentations for corporate clients, sales organization and leadership as needed  Client Relation- Manage critical account relationships and set account relationship development objectives for staff  People Management -Continually coach and motivate team to achieve goals through individual and team activities U.S Autoparts, US Associate/Sales January 2012 to August 2013    Sales- Generate Revenue by purchase of automotive parts Market Research – Be updated on current competition to gain revenue for the company Account Management – Ensure all of my clients are taken care of from the point of purchase to client satisfaction. 24/7 Customer – Optus, Australia August 2009 to January 2012 Pre-activation Officer Awards: Silver “Voice of the Customer” Champion Top “My account Promoter”  Client Relation- Handles all concern of client upon application of the service provided by Telecommunication Company.  Retention – Prevent clients from terminating their application  Customer Satisfaction - Maintain a minimum of 86% overall satisfactory scores from customer surveyed. WNS- T-Mobile, UK September 2008 to April 2009 Call Centre agent Award: Top 5 agent conducted by ICCA UK  Client Relation- Ensure High quality of service  Troubleshooting – assist in minor phone faults Etelecare Global Solutions –Resort Condominium International, US April 2007 to July 2008 Mentor/Vacation Guide Awards: Consistent High Flyer  Training – Ensure new hire are capable on achieving full potential once they went to operation  Product Knowledge- Be aware of all vacation location all around the world  Sales-Generate revenue for exchanging timeshares  Recruitment – Interview applicants and qualify if they are fit for the position. EDUCATION Tertiary: Philippines School of Business Administration Bachelor of Science in Business Administration (Full Rotary Scholar) Major in Marketing Secondary: Immanuel Lutheran High School (Full Scholarship Grant from 2nd Year to 4th Year) 2003 - 2007 1999 - 2003