Been a supervisor for 1 year and 5 months. Also worked as a customer service representative and tech support for 3 years in a BPO company. I handled INTUIT Account, its an accounting software that helps the owner or the accountant to fix the issues with the software, whether its technical problem or inquiries. I also handled AT&T Account which includes cable, internet and telephone bills and services. I also been a part of Comcast account primarily as a retention agent. Lastly, Been with Bose account that handled technical problems with their speakers, cassette or radio.