Hanako Abegasu
Mobile: -
Email:-CCNP (Cisco Certified Network Professional) and a computer science
graduate with 8 years’ work experience from highly acclaimed IT companies
in Ethiopia like Global Computing Solutions, Kifiya, WebSprix,
Intercontinental Addis and Hyatt Regency Addis Ababa equipped with strong
technical skills of designing, implementing and supporting both enterprise
and Hospitality industry network infrastructure.
PERSONAL SUMMARY
Ethiopian
NATIONALITY
ACADEMIC QUALIFICATIONS
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AREAS OF EXPERTISE
INDUSTRY CERTIFICATIONS
AND TRAININGS
CAREER HISTORY
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BSc Degree in Computer Science
Bangalore University , India (2007 – 2010)
Diploma in IT
Unity University College , A.A -)
Layer 2 Switching
Routing Protocols
TCP/IP
Cisco Routers & Switches
Basic Configuration of cisco
ASA firewalls
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Troubleshooting Network
Basic Network Security
Configuring IP Phones
Configuring and supporting Hotel
Management, Security and
Network systems (Opera, Micros,
Hotsos, Orbita, ISCALA, HRMS…)
Cisco Certified Network Professional (CCNP)
Cisco Certified Network Associate (CCNA)
Cisco Certified Sales Expert (CSE)
(ITIL V3) Information Technology Infrastructure Library
IT Coordinator (Opening Staff) (November 2018 – December 2019)
Hyatt Regency Addis Ababa
Duties:
• Configuration and support Hotel Management , security and network System
(Opera, Micros, Burchstreet Material Control, Oasys HR System, Vincard
Security System…)
• Supporting and Maintaining different systems and servers
• Wireless & Wired network deployment and support
• Creating Globa ID’s , monitoring employee and department Distribution lists…
IT Officer & Assistant IT Manager (April 2017-November 2018)
Intercontinental Addis Ababa
Duties:
• Configuration and support Hotel Management , security and network System
(Opera, Micros, HRMS, Orbita
• Wireless & Wired network deployment and support
• Daily support of Fiscal and Micros services
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Network Engineer & Sales Expert (February 2016-January 2017)
WebSprix IT Solution PLC
Duties:
• Handling communication and partnerships with distributers and vendors
• ( Cisco & HP)
• Support and implementation of existing and new projects
(Banks and Enterprise network infrastructures)
• Preparing Technical proposals
Network Engineer(Oct 2014-February 2016)
KFT (Kifiya Financial Technology)
Duties:
Configuring, Implementing and supporting the following
• Monitor, Maintain and troubleshoot all the Network Infrastructure
comprised of Routers, Switches, Firewalls, Call Manager and Access
Points at different Sites, DC, DR, Utilities and Call Center
• Troubleshoot LAN and WAN related network outages at all 41 sites
(unified billing system payment centers), DC, DR, Utilities, Head Office
and Call Center.
• Configuring Routers, Switches, Firewalls and Call Manager as per
requirements of new projects.
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Troubleshoot Issues with SMSC WAN Link , short code and involve
Service Provider if required
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Follow up with vendors like cisco on configuring specifications of•
devices, warranty and replacements.
• Backup configurations of all Network Equipment
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Design and Implementation of New Initiated Projects•
• Preparing Bill of Material, LLD and HLD
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Analyze the requirements of WAN Link and Internet Links and
Communicate to service Provider and receive Commercial Offers.
• Exploring Backup link options
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Exploring Network Monitoring tools and software’s to Observe and
assure the networks health and performance
• Configuring SNMP strings and add the devices
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Telephony support for CRM Implementation.
Network Engineer GCS (Global Computing Solutions plc) (Sept 2011 –Oct 2014)
Duties:
Configuring, Implementing and supporting the following the existing Core
Network L2 and L3 Physical Network
• L2 and Multilayer switching and Protocols such as STP, VLAN, SVI, VTP
• Routing Protocols such us OSPF & EIGRP
• Layer 3 MPLS Virtual Private Networks
Service Desk Analyst GCS/Kifiya Financial Technology (Sept 2011 – Sept 2012)
Duties:
• Manipulating Service Desk Engine tool (Providing First hand• Support to
handle Incidents, Events, analyzing root causes for incidents and
handling Customer Requests…)
• Troubleshooting problems related to computer Networking• both LAN
and Internet, resolving issues with client application software and
operating systems, creating email accounts on email server (webmail)
configuring and troubleshooting outlook
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WORK UNDERTAKEN THAT BEST
ILLUSTRATES CPACITY TO HANDEL
ASSIGNED TASKS
NAME OF THE ASSIGNMENT: UBS – Unified Billing System.
YEAR: 2012 - 2013
LOCATION: Addis Ababa, Ethiopia
CLIENT: Ministry of Communication and Information Technology (MCIT)
MAIN PROJECT FEATURES: Installation, Configuration, implementation Operations
and Supporting network infrastructure (WAN, LAN, VPN, NAT…)
of the first ever unified billing system in Ethiopia. The project comprised of 41
payment centers, 3 Utility bills (Water, Electricity and Telephone), Data Center,
Disaster recovery Center and Network Operation Center
POSITIONS HELD: Network Engineer
NAME OF THE ASSIGNMENT: Kifiya Data Center Implementation
YEAR: 2013 - 2014
LOCATION: Addis Ababa, Ethiopia
CLIENT: Kifiya Financial Technologies
MAIN PROJECT FEATURES: Network Design, implementation and Installation of the
new IP Network Infrastructure of Kifiya Financial Technology Data Center which
include Configuration, Implementation and Supporting of core layer network devices
such as Internet and WAN routers, switches, firewalls, Call managers…
POSITIONS HELD: Network Engineer
NAME OF THE ASSIGNMENT: Amhara National and Regional State (ANRS) Network
Implementation
YEAR: 2013 - 2014
LOCATION: Bahir Dar, Ethiopia
CLIENT: Amhara National and Regional State (ANRS)
MAIN PROJECT FEATURES: Network Installation and configuration for the new IP
Network Infrastructure in ANRS Data Center, Configuration of Devices outside the DC,
contribution in Operations and Support
POSITIONS HELD: Network Engineer
NAME OF THE ASSIGNMENT: World Food Program (WFP) Gebeya-Link Project
Network Implementation
YEAR: 2014 LOCATION: Addis Ababa, Ethiopia
CLIENT: World Food Program (WFP)
MAIN PROJECT FEATURES: Understanding customer Infrastructure requirements,
Designing the appropriate network as per customers service need , implementing the
designed network infrastructure, configuring and testing reachability between VLANs,
from VLAN’s to SMS and Internet Default Gateways, configuring Nat Overload using
public IP to allow remote access to servers and private domain…
POSITIONS HELD: Network Engineer
NAME OF THE ASSIGNMENT: Amhara National and Regional State (ANRS) Wireless
Network Implementation
YEAR: 2015 LOCATION: Bahir Dar, Ethiopia
CLIENT: Amhara National and Regional State (ANRS)
MAIN PROJECT FEATURES: Installation and configuration of 2600 Cisco Light weight
Access Points along with Cisco 2500 Wireless LAN controller. Configuring CAPWAP
discovery, WLAN Creation, Security, AAA Authentication etc.
POSITIONS HELD: Network Engineer
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KEY COMPETENCIES
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LANGUAGE
REFERENCES
Communication Skills: Good written and verbal presentation skills.
Flexible: Willing to try new things and interested in improving efficiency on
assigned tasks.
Attention to Detail: Concerned with quality & producing work that is orderly
and attractive.
Efficient: Ensuring tasks are completed correctly and on time.
Solution Oriented: being defined by the desired outcome rather than the
challenges faced along the way.
Sociable: focusing on the good in people and showing appreciation for teammates.
Language Amharic
Reading
Excellent
Writing
Excellent
Listening Excellent
Speaking Excellent
Andualem Tadesse
IT Manager
Hyatt Regency Addis Ababa
Addis Ababa, Ethiopia
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Lulsseged Messele
General Manager
Intercontinental Addis
Addis Aababa, Ethiopia
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Zekarias Teshome Chief
IT Manager
Intercontinental Addis
Addis Aababa, Ethiopia
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English____
Excellent
Excellent
Excellent
Excellent
Mr Hayder Kedir
Network Engineer
Kifiya Fincancial Technology
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Addis Ababa, Ethiopia
Mr Rediet Tsigeberhan
Senior Lead Senior Enterprise Engineer
Global Computing Solutions/ Kifia Financial
Technologies
Addis Ababa, Ethiopia
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