HANNA
BALBUENA
Virtual Assistant | Recruitment Specialist
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Cebu City, Philippines
PROFESSIONAL SUMMARY
An experienced and dedicated Recruiter with three years of experience with in-depth knowledge of
administrative processes and managing successful relationships with employees.Can conduct end-toend processes and has worked in both the non-IT and IT industries. Can perform administrative and
creative duties. Other than recruiting, can perform a variety of work responsibilities. Worked from
home and had multiple clients from various states. Represented the company to potential clients.
EDUCATION
University of San-Jose Recoletos
BS in Psychology (2015 - 2019)
LINKS
https://www.linkedin.com/in/hanna-balbuena-/
https://www.onlinejobs.ph/jobseekers/info/-
https://www.upwork.com/freelancers/~01d4bfc1738dae5f15
PROFESSIONAL EXPERIENCE
Apr, 2022 Present
Recruitment Specialist
Alile VA
US client
This is a project-based position and a start-up company
Besides recruitment, handled and operated a team of 5 members and wore several hats
Create Operation Plan and Marketing Strategies
Create Competitive Analysis
Manage the company's social media platforms
Create payroll and attendance sheet
Coordinated and scheduled all company meetings, appointments, interviews, and inspections.
Create workflows for the recruitment and hiring process
Create SOPs and learning contents or modules
Uploading and Updating the CRM tool
Create job postings on social media platforms and job boards
End-to-end recruitment process
Managed sourcing, screening, interviewing, and placing of candidates.
Networked through traditional and progressive methods to source optimal talent.
Managed to get 10 -100 submittals per day depending on the positions opened.
Job positions hired:
Web developer
Operations Manager
Social Media Specialist
Bookkeeper
Virtual Assistant
Nov, 2021 Jan, 2022
Technical Recruiter
Forwrd
US client
Technical Recruiter and transferred as a Quality Analyst
Properly screened candidates by reviewing resumes, qualifications, and skill-sets
Networked through traditional and progressive methods to source optimal talent.
Do a boolean search to locate qualified candidates on Linked In and other job boards
Create job postings on different platforms
Pre-screening candidates through a telephone interview and passed down to the Hiring Managers
Filling up the application form and necessary information to be passed to the Hiring Manager
Gather information about the candidate and update the CRM tool
Managed to get 10-14 submittals per day depending on what position was being opened
Job requisitions:
Back-end developer
Front-end developer
Full-stack developer
Oct, 2021 Nov, 2021
Virtual Assistant
Freelance Upwork
Handled four US clients in Upwork (Full-time and project-based)
Served as an assistant to all administrative personnel and acted as the first point of contact for visitors and
customers.
Coordinated and scheduled all company meetings, appointments, interviews, and inspections.
Doing email management and sending out contracts to the newly hired candidate
Sourcing old and new candidates using boolean search
Doing pre-screening for old and new applicants
Doing video editing and creating presentations for the company
Create Lead Gen and send out bulk emails to the company
Create logo brands, cover photos, and creative posting
Apr, 2020
- Oct, 2021
Technical Recruiter
Technology Partners
US client and company is an IT solutions provider
Managed sourcing, screening, and interviewing old and new IT professionals
Filling up the applicant's forms and passing it forward to the Hiring Managers
Taking notes of the screening process and updating the CRM profile for each candidate
Team representative and keeping the team members informed of the updated news of the company
Do boolean search or bullhorn to locate qualified candidates from their CVs
Managing and updating the CRM and Project-Management tool
Do email management and follow-ups with the candidates
Job Requisitions:
Web developer
Back-end developer
Front-end developer
Full-stack developer
Jan, 2020
- Jan, 2021
Customer Service Representative
Sykes
Communicated effectively with colleagues and superiors.
Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.
Accurately verified information and updated information databases as necessary.
Greeted customers and provided them with excellent assistance.
Managed to do different support channels such as email, calls, and chat support.
Keeping up with the KPI and providing quality assurance to all customers
Handled two different accounts: US and UK accounts.
Dec, 2019 Jan, 2020
HR Staff
AVega Bros Shipping Lines
Worked to motivate and support all employees, resulting in excellent workflow and productivity.
Worked to support the HR Supervisor with day-to-day tasks.
Assisted in maintaining all hard copy files for the HR department.
Maintained extremely well-organized records and handled all HR matters with confidentiality and the application of
company standards.
Served as the main point of contact for the HR department.
Ensured that all company HR procedures and guidelines are followed.
REFERENCES
Cheramie Creer
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Advertising Consultant
SunStar
Stephannie Jam Recina
Immediate Supervisor
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Sykes-
Christian Josef Tariman
Quality Analyst-Sykes
