HANNAH
LOUISE
ALO
Amazon FBA Store Manager
Website: http://bit.ly/hannahlouisealo
CAREER HISTORY
Amazon FBA Store Manager
OFP eCommerce Business Outsourcing Inc.
• Amazon Product Listing Specialist
• Amazon Product Researcher
• Product Sourcing & Supplier Negotiation Specialist
• Amazon Inventory Management Specialist
• Amazon PPC Specialist
• Customer Service Support Specialist
Subject Matter Expert, Operations
Concentrix CVG Phil | July 2016-Present
EXECUTIVE SUMMARY
I help Amazon Sellers increase their
revenue by researching products and
optimizing product listing without them
spending too much of their time.
I can also help with Product Sourcing and
Supplier Negotiation, Inventory
Management, Customer Service, and
Amazon PPC.
ACCOMPLISHMENTS:
OFP Amazon Champ - Top Notcher
Concentrix-Unsung Hero Award, May, 2021
Recognized as "Raise Your Hand" Innovator, January, 2021
(Provided alternate procedures and resolution for efficient
process)
May Top Performer, 2020
February Top Agent, 2020
Q2 2018 Top Performer
Back Office Q3 Best of the Best, 2017
Call/Chat/Email Support
Back Office Subject Matter Expert
Assists in updating M&P for the new queue
Shares innovation in process
e-Commerce Lazada Seller Center chat support
Freelancer.com
Handles product inquiries, orders, return/refund requests
SKILLS TRAINING
Online Freelance Partner
Amazon FBA VA Intensive Training Program
CORE SKILLS
• Customer Service
• Amazon FBA
• Product Listing Optimization
• Product Research
• Product Sourcing
• Amazon Inventory Management
• Amazon Private Label
• Amazon Seller Central
• Amazon PPC
• Search Engine Optimization (SEO)
• Canva
SOFT SKILLS
CONTACT DETAILS:--https://www.linkedin.com/in/hannahlouisealo
https://calendly.com/hannahlouisealo
Address: Bacoor, Cavite 4102, Philippines
• Communication
• Decision Making
• Problem Solving
• Interpersonal Skills
• Independent
• Team Player
• Time Management
• Leadership
ACADEMIC BACKGROUND
Cavite State University
PERSONAL REFERENCES:
Available upon request
Bachelor of Science in Business Management Major in Operations Management,
degree anticipated June 2023
Current GPA 1.5
University of Perpetual Help System Dalta
Bachelor of Science in Medical Technology-
Completed 101 credits, GPA 1.5
