Harvy Louise Torres
220 Serangoon Ave 4, #09-224, Singapore, 550220
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Quality Manager / Project Manager
September 2015 – Present
SopraSteria Asia Pte Ltd, 3 Fusionopolis Way, Symbiosis #12-27, Singapore
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Oversees the quality of Singapore projects and provide monthly reports and statistics to
upper management.
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Conducts internal quality audit to ensure the projects are following the process defined by
the company.
•
Worked with UK SopraSteria Headquarters to setup PMO in Singapore and have
developed and tailored processes, documentations and structured PMO organization.
•
Managed to resolve and negotiate the client in behalf of the management on one
project, which was mismanaged leading to an agreement with the client for substantial
commissioning.
•
Successfully commissioned and go-live a S$2M Data Analytics Project on tight deadlines
and 6 resource handling different modules (ESRI GIS, Web AngularJS, Tableau Dashboards,
Elixir Reports).
Senior Software Consultant
August 2015 – September 2016
CrimsonLogic Pte Ltd, 31 Science Park Road, The Crimson, Singapore, 117611
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Analyzed business requirements and develop various test specifications such as Functional
Testing, System Integrated Testing and Performance Testing.
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Developed the test plan for the tasks, dependencies and participants required to mitigate
the risks to system quality and obtain stakeholder support for the plan.
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Lead and managed a team of 15 software test engineers performing test on business
licensing application for 18 Government Agencies [GovTech, Media Development
Authority (MDA), Ministry of Manpower (MOM), Public Utility Board (PUB), National
Environment Agency (NEA), Agri-Food and Veterinary Authority of Singapore (AVA),
International Enterprise Singapore (IES), Ministry of Health (MOH), Ministry of Education
(MOE), Singapore Police Force (SPF), Singapore Civil Defense Force (SCDF), Health
Sciences Authority (HSA) and etc..).
Project Manager
January 2015 – July 2015
SopraSteria Asia Pte Ltd, 3 Fusionopolis Way, Symbiosis #12-27, Singapore
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Lead and managed an S$10million government project (Land Transport Authority) from
software development from application design to implementation.
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Managed project budget, bill rates, forecasting, project scheduling and ensured timely
and accurate invoicing, project quotation, cost substantiation and monitored receivables
for the project.
•
Analyzed client’s new Change Requests and develop strategic plan to implement the
change in short timeframe with minimal resource.
Deputy Project Manager
June 2014 – December 2014
SopraSteria Asia Pte Ltd, 3 Fusionopolis Way, Symbiosis #12-27, Singapore
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Delivered project deliverables, variation orders and change requests ahead of schedule
and under budget with less supervision.
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Lead and managed the operational aspects of the project and constantly report status to
stake holders.
•
Managed and handled a team of 14 resources from development (ArcGIS, Interface and
ILog Rule Engine), testing and maintenance team.
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Involved in government project tenders technical presentation and have successfully won
o
Land Transport Authority (LTA) Maintenance and Enhancement on Transport
Planning System – value close to S$1M
o
Land Transport Authority (LTA) Enhancement of Traffic Scan – value S$1M
Test and Configuration Manager
January 2014 – May 2014
SopraSteria Asia Pte Ltd, 3 Fusionopolis Way, Symbiosis #12-27, Singapore
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Developed and implemented test strategies, operational procedures and quality
methodologies to support development and release of business applications and improve
product performance and stability
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Provide daily test report and weekly summary report to clients
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Managed a team of 2 test engineers for different phases of testing (FAT, IFAT, SAT and
ISAT):
o
Land Transport Authority (LTA) Integrated System for EMAS Field Equipment
o
Land Transport Authority (LTA) Integrated System for Marina Coastal Expressway
Assistant Test and Configuration Manager
June 2011 – December 2013
SopraSteria Asia Pte Ltd, 3 Fusionopolis Way, Symbiosis #12-27, Singapore
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Assists the project manager in development of test plans, test schedules, test cases, test
strategies and managed configurations items.
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Configured and deployed HP QTP/UFT for teams effectiveness and efficiency on daily tasks
and project monitoring.
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Conducts test management and defect management activities (FAT, IFAT, SAT and ISAT)
on following projects:
o
Land Transport Authority (LTA) Integrated System for CTE Tunnel Plant Monitoring
Equipment
o
Land Transport Authority (LTA) Integrated System for EMAS Arterial Equipment
o
Land Transport Authority (LTA) I-Transport Statistical Module
Software Consultant
August 2010 – May 2011
IT Riders Pte Ltd, 19 Kim Keat Road #02-03 Fu Tsu Building, Singapore
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Provide software consultancy to one of the SopraSteria Asia’s client (China Line Power
Engineering) in Hong Kong for the project of MTR Radio Monitoring System
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Managed relationships with vendors, suppliers and customers – assure compliance with
negotiated rates, service agreements, software upgrades, revisions and
customizations/configurations
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Developed implementation plans (delivery schedules) to meet customer requirements.
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Provide quality audits and reports to our customer to ensure that the software and system
are properly configured which was not established during the earlier phase of the software
development cycle
•
Streamlined and established software development process, configuration management
process and test processes to recover from years of delay.
Embedded Firmware Engineer
October 2009 – July 2010
Lexmark Research & Development Corp, Samar Loop Cor Panay Road, Cebu City, Philippines
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Responsible in the software development specifically for input and output option tray for
the laser jet printer.
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Responsible in developing code algorithm for feeding and controlling of paper.
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Collaborate with Mechanical and Electrical Engineers in designing the paper feeding and
paper controlling mechanism.
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Developed and delivered firmware code for paper feeding to laser jet printer using C
language, SlickEdit and Rational ClearCase.
Software Test Engineer
October 2007 – October 2009
Lexmark Research & Development Corp, Samar Loop Cor Panay Road, Cebu City, Philippines
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Responsible for developing test engineering automations, processes and tools.
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Overseeing System and Firmware Test Engineering Teams to address issues and leverage
test process.
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Collaborate with global Test Engineering Teams (Lexington Kentucky, United States, and
India).
System Test Lead Engineer
March 2006 – October 2007
Lexmark Research & Development Corp, Samar Loop Cor Panay Road, Cebu City, Philippines
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Lead several projects performing system testing and responsible for escalating issues o
Project Coordinator and Test Manager.
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Responsible in developing System Test Cases, Test Plan and Test Strategy.
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Managed test resources and equipment for project testing.
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Developed automated status reporting and innovates test processes.
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Collaborate with development, project management and test organizations to better
organize and strategize the test cycles for each product line.
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Worked with US based counterparts, India Software development team and Embedded
Systems development teams in gathering testing requirements, aligning test schedule and
appropriation and assignment of resources for projects.
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Identified, developed and implemented process improvements for team efficiency in
testing.
Firmware Test Engineer
April 2004 – February 2006
Lexmark Research & Development Corp, Samar Loop Cor Panay Road, Cebu City, Philippines
Education and
Course
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Lead several test engineers in testing firmware code and have reported numerous critical
and untraceable issues not spotted by other test engineers.
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Assists developers in gathering and analyzing logs thru Firmware USB traces.
Bachelor of Science in Electronics and Communications Engineering
June 2001 – March 2006
University of San Carlos, Talamban, Cebu City, Philippines, 6000
ISO 21500:2012 Guidance on Project Management
November 2014 – April 2015
Singapore Project Management Institute
Training and
Certification
Certificate of Achievement for ISO 21500:2012 Guidance on Project Management
May 2015
Singapore Project Management Institute
Project Risk Control
July 2014
SopraSteria Asia Pte Ltd (Singapore)
Profit and Loss
SopraSteria Asia Pte Ltd (Singapore)
June 2014
Software Test Engineering
August 2008 – October 2008
Lexmark Research & Development Corp (Lexington, Kentucky)
Received training on:
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Software Test Automation Development
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Software Test Processes
Software Testing (Techniques for Improving Software Quality)
August 2007
Processworks Pte Ltd (Singapore)
Skills
Project Management:
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Risk Analysis, Project Planning and Estimation, WBS, Resource Planning, Quotation and
Invoicing, Procurement
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MS Project, ProjectLibre, ProjectOpen
Business Intelligence:
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Development of Statistical Reports using Oracle BI Reports and Elixir Reports
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Configuration and Maintaining Tableau Server
Development Languages:
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Java, C, C++, C#.Net, VB, VBA, VB.Net, Perl, JavaScript, JSP, ASP, AppleScript
Database:
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Oracle SQL, MySQL, PostgresSQL, DB2, SQL Server, MongoDB, OrientDB, Neo4j
Web:
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MEAN.IO, NodeJS, HTML, XML
Operating Systems:
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Windows (98, ME, 2000, 2008, XP, Vista, 7)
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Linux (Fedora, Ubuntu, CentOS, RedHat, Mint)
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AIX (6.1)
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Unix (Solaris)
Test Tools and Test Management:
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HP ALM, TFS, TestLink, Team Track, Tarantula, Zephyr, Bugzilla, Mantis, ClearQuest
Automation Framework:
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Selenium, PhantomJS, GhostDriver, HP UFT/QTP
