Hazel Joy Beup

BEUP, HAZEL JOY D. Mobile #:- Email-Address: Door 1, Sonia Apartments, Hidden Homes, Brgy Cabancalan, Mandaue City, Philippines PERSONAL INFORMATION: AGE DATE OF BIRTH CIVIL STATUS GENDER HEIGHT LANGUAGE SPOKEN : : : : : : 28 January 08, 1992 Single Female 5’2 English, Filipino, Illongo, Sebuano PERSONAL STATEMENT Hardworking, enthusiastic and committed, Strong management and organizational skills Effective team player, Can work independently too Excellent writing and communication skills Computer savvy OBJECTIVES To strive for excellence and be a part of a reputed organization which provides a steady career growth along with job satisfaction, where I can perform my management skills according to my strong Caliber and efficiency. WORK EXPERIENCE OV HOLIDAYS Talamban, Cebu City June 2019-August 2019 (Project)  Sales Trainer/Coach  Act as a consultant to salespeople and provide helpful advice on coping with jobrelated challenges.  Identify individual and team training needs.  Develop educational material, including presentations, sales scripts and case studies.  Design training courses using gamification, role-playing activities and job simulation.  Gather feedback on all training programs from participants and managers.  Evaluate employees’ performance before and after training. AUTHOR SOLUTIONS PHILS INC. 6TH Floor TGU Tower, IT Park Lahug,Cebu City June 2017- Present  Sales Trainer ● Sales Training Department ● Conducts product and sales training classes to newly hired & tenured representatives. ● Improve, conserve and develop program modules, training manuals, curriculums and lesson plans that are aligned to the company’s objective. ● Handles the prospecting/nesting of the newly endorsed representatives through team management, support and coaching. ● Develop evaluations, exercises, drills, assessments and other activities that will effectively measure or gauge the trainees’ understanding of the topics & information discussed and their ability to perform their job. ● Conduct enhancement training/workshop with tenured reps when the need arises or is requested. ● Creates reports and performance evaluation of representatives sent to the different departments. ● Present different modules to the executives when there are product updates. AUTHOR SOLUTIONS PHILS INC. 6TH Floor TGU Tower, IT Park Lahug, Cebu City November 2016- Present ● Publishing Consultant/ Sales Representative ● Xlibris US ● Partridge Singapore ● Consult with Prospective authors about publishing. ● Maintain prospective authors in our CRM tool as directed by management. ● Close business based on author’s needs and goals. ● Maintain a minimum number of calls and call activity as determined by management. ● Demonstrates self-reliance by meeting/exceeding workflow needs. ● Complete assigned duties based on daily business needs and individual skill set. ● Consistently produces a high volume of quality work. ● Is capable and adapts as needed to work under pressure and meet tight deadlines. ADMIRAL GROUP OF COMPANIES Maliha Road, Industrial Area 15, Sharjah, UAE March 2016-August 2016 ● HR Administrator/Executive Secretary ● Organizes and compile all the forms and requirements needed for employee’s government records before submitting it to the PRO for processing. ● Document controlling. ● Makes and prepares formality forms for employees: Starting of work ● ● ● ● ● ● ● ● ● ● agreement, contracts, letters and other business agreements. Manages attendance, leaves and any other documents. Calculates employee’s gratuity fee. Calculates annual payment. Organizes employee’s profile. Creates payroll for employee’s salary. Processes requests and payment vouchers for Emirates ID processing, VISA, Labor card, Quota typing, Airway ticket, Renewals and many more. Manages personal request for payments for the Chairman of the company. Manages the Chairman’s personal file and documents. Basic secretarial work. Manages schedule and appointments of the chairman. HOSPITALITY MARKETING CONCEPTS Al Ghanem Business Center, Al khan, Sharjah,UAE November 2015- February 2016 ● Telesales Marketing Consultant ● Make outgoing calls for marketing purposes. ● Promotes programs and memberships to 4 stars and 5 stars hotels in Middle East and any part of the world (e.g Europe, U.S., Asia, South America etc). ● Introduces luxurious hotel presentations, features and benefits to clients. ● Does sales through Telemarketing. RICHY’S HDS Business Tower, Cluster F, Jumeirah Lakes Towers, Dubai May 2015- October 2015 ● ● ● ● ● ● ● Front of House Representative. Manages credit and cash restaurant sales. Makes sure that the orders are made well with standard weight procedure in product production before it is released from the store. Makes daily reports (sales, Issues, Concerns) and check mails daily. Communicates with all the dealers and suppliers. Validates sales on hand with server. Accommodates new applicants and initializes interviews. HAIR AND BEAUTY ACADEMY Dubai Internet City, Blk 11 Knowledge Village, Dubai, UAE February 2015- March 2015 ● ● ● ● ● Office Administrator/ Receptionist. Accept call for business transactions, client bookings, inquiries and other matters. Do inventories for products and equipment. Make financial reports for petty cash and academy cash sales. Manage operational system for the academy records. ● ● ● ● Administer office work. Assists trainers and students in doing paper works. Compute’s salary and commission of the staff Accommodates clients, guests and visitors. REGIONAL HIGHWAY PATROL GROUP- PHILIPPINE NATIONAL POLICE Ipil,Zamboanga Sibugay 2014 ● Office Secretary ● Responsible on receiving delivery items, memorandums and permits from different police departments. ● Makes daily, weekly, monthly and annual reports about different traffic and highway patrol matters (e.g car napping, high-jacking). ● Accommodates customers when officers are not around. ● Photographs traffic inspections, meetings and seminar for report purposes ● Decodes clearances for vehicles ● Assists’ Police officers during seminar and meetings. AEGIS PEOPLE SUPPORT IT PARK, LAHUG, CEBU CITY 2013 ● CALL CENTER REPRESENTATIVE. Under EXPERIAN, an American base sales ● ● ● ● ● ● account. Maintains accurate and current dealer notes pertaining to conversations during call. Contributes high sales rate of the product. Walks through the customer during technical difficulties. Transfer’s call to the right department depending on every issue. Awarded as a team performer through-out the months of work due to effective retention strategies. TRAVEL ANNALYST. Under ORBITZ, an American base ticketing account which supports customers through booking airline tickets online. Answers customer’s concerns regarding travelling and booking tickets. ON-JOB-TRAINING, MINDANAO STATE UNIVERSITY- ILIGAN INSTITUTE OF TECHNOLOGY ILIGANCITY- ● Taught College English 1: Reading and Writing for 40 Engineering students for the whole semester as part of our degree’s curriculum • Prospectus includes grammar teaching, reading and writing discourses SIBUGAY TRADERS COOPERATIVE Ipil, Zamboanga Sibugay Province- ● Part time job. ● ● ● ● ● Assistant to the Cooperative manager. Worked closely with the secretary in encoding files, liquidating budget releases and decoding registration forms. Constructs budget proposals, business proposals and many business permits. Organized meetings and seminars. Travels to different places and meet people for business agendum. SKILLS Soft Skills            Marketing Skills                Time management Effective communication Emotional intelligence Conflict management Teamwork skills Stress management Problem-solving Productivity & organization Critical thinking Attention to detail Adaptability Data analysis Email marketing Project/campaign management Social media and mobile marketing B2C Marketing B2B Marketing The 4 P-s of Marketing Consumer Behavior Drivers Brand management Creativity Copywriting Storytelling Sales CMS Tools Salesforce Management Skills  Emotional Intelligence  Dealing with work-related stress  Motivation  Task delegation  People management  Business Development  Strategic Management  Negotiation  Planning  Proposal writing  Problem-solving  Innovation  Charisma Sales Skills                    Customer Relationship Management (CRM) Cold-calling Negotiation Public speaking Sales Process Closing Lead generation Buyer-Responsive selling Buyer engagement Product knowledge Persuasion Effective communication and sociability Empathy Social media/digital communication Teamwork Time management Objection handling Selling to Personalities Elevator Pitch Basic Technical Skills  Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, Powerpoint  Filing and paper management  Data entry  Bookkeeping through Excel  Research and data analysis  Basic knowledge of user interface communication  Technical writing  Cloud networking and file sharing Education and Training Skills  Updated curriculum knowledge  Research & Data analysis  Communication  Educational platforms (software like Elearn)  Stress management  Technological & digital literacy  Patience  Critical thinking  Enthusiasm  Motivation  Advanced research skills  Strong Communication skills  Flexible organization skills  Enthusiasm for lifelong learning  Presentation Skills  Facilitation Skills  Measuring results from training    Active Listening Continuous learning Time Management EDUCATION MINDANAO STATE UNIVERSITY- ILIGAN INSTITUTE OF TECHNOLOGY Iligan City, Philippines- • A degree in Bachelor of Arts Major in English. • Studied courses in Philosophy, Psychology, Sociology, Biology and other Sciences. Took up major subjects like Technical writing, Literary Criticism, Literature, Linguistics, Language Teaching, Language Trends, Research studies and many more. • AB English Organization officer: Social Manager (1 year), Treasurer (2 years) & Club President (1 year). • Performed in various major theater productions in MSU-IIT’s ABEO PLAYHOUSE namely LYSISTRATA, A MID SUMMER NIGHT’S DREAM and starred as LADY MACBETH in Shakespeare’s MACBETH production. • Active member and officer of the Humanitarian Affairs International organization, MSUIIT chapter.