Heather Ridgill

HEATHER RIDGILL - VIRTUAL ASSISTANT linkedin.com/in/heatherridgill/ github.com/Heather-Ridgill VIRTUAL ASSISTANT SUMMARY • A Skillful and dedicated Virtual Assistant with over 7 years of experience in the Admin and Office Management field and extensive experience in the coordination, planning, and support of daily operational and administrative functions. • Proven ability to establish rapport with clients. • Reliable and driven, with strong time management and prioritization abilities. WORK EXPERIENCE FREELANCE • Work from home assisting small business clients with projects. • Managed several email accounts on a daily basis, ensuring excellent customer care for the clients. • Work independently meeting quick turn-around times and deadlines. • Entered information from hand written forms into a spreadsheet • Assist with travel arrangements including booking of flights, hotels and car reservations, and other documents as required for staff to travel to global locations. • Experience with social media platforms (and video/photo editing) VIRTUAL ASSISTANT October 2015-Present VIPKID • Encouraged students to engage in the world around them by introducing them to interesting ideas. • Worked one-on-one with students to address their specific needs. • Brought forth an in-depth understanding of helpful teaching techniques and philosophies. • Teach students aged 4 to 12 years old living in China. ESL TEACHER November 2018-Present SCI LIGHTS • Served as a dedicated Office Administrator in a fast-paced office. • Handled correspondence, filing systems, and calendar plans. • Brought forth the ability to effectively multitask and prioritize. • Solved client issues, routing to the appropriate department when necessary. QUOTATIONS CUSTOMER SERVICE ADMINISTRATOR September 2015-March 2019 EDUCATION CALIFORNIA STATE UNIVERSITY, MONTEREY BAY BA - INTEGRADED STUDIES MINOR IN COMMUNICATION June 2002-May 2008 LAMBDA SCHOOL An in-depth program that teaches the foundations of web development and computer science. FULL STACK WEB DEVELOPMENT April 2019-Present SKILLS INTERESTS Microsoft Office Typing Skills - 70 WPM Ability to Multitask Painting - I love watching Youtube tutorials in a quiet space and learning a new skills with painting, its my "yoga" as in it calms and slows me down