I am a computer support technician with 5+ years of experience. I am also a writer and a part-time college student majoring in English Literature. I am a hard worker, a fast learner, and always looking to grow beyond my current limits. I have worked in customer service for over 16 years and the ability to help keep customers satisfied is fulfilling to me. I am both an academic and creative writer and excel at thinking outside the box. I look forward to working for you and helping you achieve your business goals.