- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 32 years old
- Location:
- Panamá , Panamá , Panama
- Experience:
- 7 years
HECTOR GABRIEL
CASTILLO MUÑOZ
- / casa - / ofic. --/-https://pa.linkedin.com/in/héctor-castillo-muñoz-19b169108
Work Experience
CONAGUA
(Web Development / Project Management / Tech Support)
feb 2017 – currently
Panama
Web Developer
Administering the information systems of Project CONAGUA. Service desk. Managing
Budget for acquisitions of computer equipment. Implementation of IT services
according to ITIL best practices (SharePoint). Follow-up to the National water safety
plan- using Microsoft Project 2016. Part of the work team to create the
National water information system.
CEMEX
(Human Resources / Excel / Visual Basic)
aug 2016 – nov2016
Panama
HR Assistant
Responsible for creating and programming formulas and macros in Excel tables to
extract statistical data to help management.
Assist managers in their tasks and presentations. Management of the “Leadership
project” for collaborators. Help with the work of administration to the analysts.
Tecnasa
(Computing / Information System)
aug 2014 - apr 2015
Panama
Tech support
In charge of the perfect functioning of the equipment of users, servers and printers for
different companies such as Syngenta, Copa, Ernest and YOung and Philips.
Management of Outlook, SharePoint. Part of the work team for BSAR project at
Philips.
ALORICA
(Customer support / Sales)
oct 2010 - dec 2012
Panama
Agent
Responsible for sales and customer service of American clients.
Responsible for reporting system d accounts, payments and others.
STUDIES
Technology University of Panama
Information system engineer
SKILLS
HTML | PLSQL | PHP | JavaScript | CSS | Joomla | Linux | PC Windows 7 |
SQL Server | MySQL | Photoshop | Gimpp | MS Office | Visual Basic | Office
LANGUAGE
Spanish – Native
English
HTML PHP JQUERY CSS
Bootstrap | IDE Notepad++, Visual Studio Code, Netbeans.
TECH SUPPORT
Software installation, Linux, Windows and MAC.
Antivirus installation, Software update, Hardware level repair and software for
Desktop and laptops.
PROJECT MANAGEMENT
Certification of Microsoft Project 2014 given by the Technological University of
Panama.
Member of the Project Management Institute (PMI) since 2015.
Training in SIGOB (SYSTEM OF PROGRAMMING AND MANAGEMENT OF
PRESIDENTIAL GOALS).
Studying PMBook for CAPM Certification.
ITIL
ITIL FOUNDATION certificate. Use of best practices for IT service management
according to ITIL.
SCRUM
Certification in SCRUM FUNDAMENTALS. Framework for project management
prioritized in the delivery of value according to the SBOK.
TOGAF
Introductory course to TOGAF 9.1 for next certification.
Excel
Knowledge in dynamic tables, Pivot, advanced formulas and basic programming of
VBA Macros.
Work references
Ing. Miroslava
Moran
Coordinator of Plans and
Projects
-- /-
Ing. Julia
Guardia
Project Manager
CONAGUA
-- /-
