Helena Zdravkovic-Zonta

H E L E NA Z D R AV KO V I C - Z O N TA PROFILE A multi-lingual, intercultural researcher, educator, writer, analyst, advisor and consultant, manager and entrepreneur, with a rich and diverse experience of studying, living and working in many different countries, cultures and contexts. WORK ING EXPERI ENC E M A NAG IN G PA RTN E R , FAB RI KA , BE LGR AD E , SE RB I A — 2 0 1 5 - P RE SE N T Event space specializing in corporate, cultural, entertainment events and development. O W NE R AN D D IR E CTOR , LYN XI N SPI RE , B ELGRAD E - 2012 - PRE SE N T Company providing a range of consulting services related to project management, communication, strategy and copywriting. COM M U NICAT I O N S A N D R E P O RTI N G SP E CI A L I ST, U N O P S, B E LGRAD E , SE RB I A 2013 - 2 0 14 Providing communication and reporting for various projects related to minority rights in Novi Pazar. CO M M U NICAT I O N E XP E RT CON SULTA N T, UN D P, B E LGRAD E , SE RB I A 2012 Providing communication support for various UN system in Serbia projects. I NT E R N AT I ON A L R E L AT ION S AN D PROJ ECTS MA NAGE R, RE P RE SE N T CO M M U NICATI O NS, B E LGRAD E , SE RB I A 2011 - 2 0 12 Managing international projects, working on IPA project applications, with international agencies, and managing public affairs for international companies. P OLI T ICAL A F FA IR S OF F IC E R AN D CI V I L A FFA I RS O F F I CE R, U N I TE D N ATI O N S M I S S IO N I N KO SOVO, PRI ST I NA , 2007 - 2 0 1 0 Providing all necessary support first as Civil Affairs Officer, then as Political Affairs Officer for UNMIK in Kosovo, working on a range of issues related to mediation, political analysis, reporting, dialogue and conflict transformation. P ROJ ECT M A NAG E R , F OR U M FO R E TH N I C R EL AT I ON S, B E LGRAD E , SE RB I A 2006 - 2 0 07 Organization and project management support for the organization and its projects, events, and conferences. Generala Anrija 11, 11 000 Beograd Helena Zdravkovic-Zonta - - -- TEACHING EXPERIENCE L ECT U R E R , U N IV ER S I TY O F G RA Z, GR AZ, AU STR I A — 2 0 1 1 Barriers to reconciliation in Kosovo; Mitrovica – divided city L ECT U R E R , R I J EKA U N IV ER SI TY, RI J E KA , CROAT I A — 2011 Barriers to intercultural communication in divided cities L ECT U R E R , T R I EST E U NI V E RSI TY, T RI E STE , I TALY — 2006 - 2009 Discourses about the Balkans and Italy in "Western" media Memory, nationalism and dialogue in the Balkans L ECT U T E R , NEW YO R K U N I VE RSI TY SU MME R P RO GRAM I N CO N F L I CT R E S OLU T IO N, AMST ERDAM , N E T HE RL AN DS — 2008 The politics and language of victimization in ethnic conflict A DJU N CT FAC U LTY, U N IV E R S I TY O F U TAH , SALT L AKT CI TY, U TAH —- Intercultural Communication; Negotiating and Interviewing in Conflict; Principles of Visual Communication; Writing for the Media; Elements of Speech Communication A DJU N CT FAC U LTY, U N IV E R S I TY O F H ART F OR D, H ARTF O RD, CO N N E CTI CU T —- Media and Society; Popular Culture; Introduction to Communication; Improving Communication Skills; Improving Business Communication Skills OTHER RELEVANT WORK EXPERIENCE Research fellow, NATIONBUILDING IN THE BALKANS project, The University of Oslo, 2012 Research fellow, REGIONAL RESEARCH PROMOTION PROGRAMME,- Writer and expert consultant, NATIONAL GEOGRAPHIC SERBIA, 2007 - 2008 Fixer and translator, NEW YORK TIMES, 1999 - 2000 Helena Zdravkovic-Zonta - - EDUCATIO N U N IV E R S I TY O F U TA H , S ALT L A KE CI TY, U TAH — D O CTO RAL STU D I E S I N CO M M U NI CATI O N,- UN IVE R S I TY O F H A RTF OR D, H ART FO RD, CO N N E CTI CU T — M ASTE R O F ARTS I N CO M M U NI CATI O N,- UN IVE R S I TY O F H A RTF OR D, H ART FO RD, CO N N E CTI CU T — B ACH E LO R O F ARTS I N M A S S COM MU N ICATI O N , SUM M A CUM L AUD E , 1999 - 2001 A MER I CAN U NIV E R S I TY O F PAR I S, PARI S, F RA NCE — M ASS CO M M U N I CATI O N , 1998 - 1 9 99 F LO R I DA IN T E R NAT IO N AL U N I V E RSI TY, MI A MI , F LO RI DA — M ASS CO M M U NI CATI O N, 1997 - 1998 RES EARCH, ANALYSI S AND PUB LICAT ION S Discourse analysis (vernacular, media, political), political analysis, socio-economic analysis, regulative analysis. Media writing, reporting and analysis. Market research, ethnographic research. Language: English (with translations into Serbian) B O O K S AN D BOOK CH A PT ER S: Politika zrtve na Kosovu: Identitet zrtve kao primarni diskursivni cilj Srba I Albanaca u upornom sukobu na Kosovu [The politics of victimage in Kosovo: The victim identity as primary discursive goal of Serbs and Albanians in the intractable conflict in Kosovo]. Institute for Ethonologic research, Serbian Academy of Sciences and Arts, Belgrade, 2005. Sudjenje “Skorpionima” u srpskim stampanim medijima [“The Scorpions” trial in Serbian print media], in “Medijska (re)produkcija nacionalnih ideologija kroz izvjestavanje o ratnim zlocinima u Srbiji, Hrvatskoj I Bosni I Hercegovini,” [Media (re)production of national ideologies through reporting on war crimes in Serbia, Croatia and Bosnia & Hercegovina], Eds. Amer Dzihana & Zala Volcic, MediaCentar, Sarajevo, 2011. Srbi kao prijetnja: Prikaz srpske manjine u kosovskim novinama na albanskom jeziku, [Serbs as Threat: Portrayal of the Serbian minority in Albanian-language newspapers in Kosovo] in “Na marginama: Manjine I mediji u Jugoistocnoj Evropi,” [On the margins: Helena Zdravkovic-Zonta - - Minorities and media in South-Eastern Europe], Eds. Edin Hodzic & Tarik Jusic, MediaCentar, Sarajevo, 2010 Historical victimage of Kosovo Serbs and Albanians, in “Kosovo and Metohija: Living in the Enclave,” Ed. Dušan T. Bataković, Institute for Balkan Studies, Serbian Academy of Sciences and Arts, Special Editions 96, 2007 JO URN AL ART IC LE S: Serbs as Threat: The extreme negative portrayal of Serbs in Albanian-language newspapers in Kosovo, Balkanicca, 42, 2011 Narratives of Victims and Villains in Kosovo, Nationalities Papers, Vol. 37 (5), 2009 The vernacular discourses of historical victimage of Kosovo Serbs and Albanians, Balkanicca, 36, 2005 The significance and functions of historical victimage in Kosovo, Review of International Affairs, 06/2005 Contesting the Other through Historical Victimage in Kosovo, ASN Belgrade 2006 Conference Proceedings, 2007 Reports, briefs, analyses, occasional papers and conference presentations on a diverse range of topics. SKILL S EDUCATION, PUBLICATION AND WRITING SKILLS Teaching and lecturing at several international institutions, mostly within the field of communication studies. Public speaking and presentations at various academic and non-academic venues. Academic, analytical, commercial, media, market research and project writing. Copywriting, particularly for luxury international real-estate. COMMUNICATION SKILLS Intercultural and cross-cultural communication; community relations, dialogue, mediation and negotiation. Strategic and business communication; corporate social responsibility strategy and project implementation. Helena Zdravkovic-Zonta - - Event development and management; media relations, social media and online presence management. Public and international affairs; public awareness and advocacy campaigns. PROJECT MANAGEMENT AND BUSINESS DEVELOPMENT SKILLS Research and analysis, strategy development; project development, implementation and management; team development and management. Stakeholder, donor and partner relations, networking, cooperation, coordination. LANGUAGE SKILLS Bilingual in Serbian and English. Fluent in Italian and French. Basic knowledge of Albanian and Spanish. Helena Zdravkovic-Zonta - -